{"levels":[{"id":"a2","name":"A2","label":"Elementary","wpm":115,"can":"You follow slow, clear speech about shopping, travel, family and simple plans."},{"id":"b1","name":"B1","label":"Intermediate","wpm":135,"can":"You follow the main points of clear speech about work, study, travel and free time."},{"id":"b2","name":"B2","label":"Upper intermediate","wpm":150,"can":"You follow longer talks and conversations at normal speed, including opinions and arguments."},{"id":"c1","name":"C1","label":"Advanced","wpm":160,"can":"You follow fast, natural speech, including attitude, hints and meaning that is not said directly."}],"types":{"gist":"Main idea","detail":"Detail","tf":"True or false","inference":"Reading between the lines","attitude":"Attitude"},"clips":[{"id":"a2-ordering-coffee","level":"a2","title":"Ordering a coffee","kind":"Conversation","scene":"A customer orders at a café counter.","speakers":{"A":{"name":"Ella","role":"barista","voice":"f"},"B":{"name":"Tom","role":"customer","voice":"m"}},"questions":[{"type":"gist","q":"Where does this conversation happen?","options":["In a café","In a school","At a train station"],"answer":0,"why":"Ella asks what Tom would like, and he orders a coffee and a sandwich.","line":1},{"type":"detail","q":"How much does Tom pay?","options":["£3.50","£4.50","£5.40"],"answer":1,"why":"Ella says \"four pounds fifty\".","line":4},{"type":"detail","q":"What does Tom ask about?","options":["The menu","The toilets","The Wi-Fi"],"answer":2,"why":"He says \"is there Wi-Fi?\" and Ella tells him where the password is.","line":5},{"type":"detail","q":"Where will Tom have his coffee?","options":["At home","In the café","In the park"],"answer":1,"why":"Ella offers \"eat here or take it away\" and Tom answers \"Eat here\".","line":5},{"type":"tf","q":"The Wi-Fi password is next to the window.","options":["True","False"],"answer":0,"line":6,"why":"Ella says \"The password is on the wall, next to the window.\""}],"dictation":[1,6,8],"phrases":[{"p":"Can I have a large coffee, please?","m":"A polite way to order."},{"p":"eat here or take it away","m":"In the UK, \"take away\" means to leave with your food. In the US you say \"to go\"."},{"p":"next to the window","m":"\"Next to\" shows where something is."}],"art":"hero-cards/kahve-kulturu-450.webp","lines":[{"who":"A","text":"Hi there. What would you like?","audio":"listening/a2-ordering-coffee-01","sec":1.6},{"who":"B","text":"Hi. Can I have a large coffee, please?","audio":"listening/a2-ordering-coffee-02","sec":2.9},{"who":"A","text":"Sure. Do you want milk?","audio":"listening/a2-ordering-coffee-03","sec":1.6},{"who":"B","text":"Yes, a little milk. And one of those cheese sandwiches.","audio":"listening/a2-ordering-coffee-04","sec":3.6},{"who":"A","text":"OK. That's four pounds fifty. Would you like to eat here or take it away?","audio":"listening/a2-ordering-coffee-05","sec":4.5},{"who":"B","text":"Eat here, please. Oh, and is there Wi-Fi?","audio":"listening/a2-ordering-coffee-06","sec":2.9},{"who":"A","text":"Yes. The password is on the wall, next to the window.","audio":"listening/a2-ordering-coffee-07","sec":3.6},{"who":"B","text":"Great. Thank you.","audio":"listening/a2-ordering-coffee-08","sec":1.3},{"who":"A","text":"Take a seat. I'll bring it to your table.","audio":"listening/a2-ordering-coffee-09","sec":2.6}],"seconds":27},{"id":"a2-beach-voicemail","level":"a2","title":"A voicemail about Saturday","kind":"Voicemail","scene":"A friend leaves a message to invite you to the beach.","speakers":{"A":{"name":"Anna","role":"friend","voice":"f"}},"questions":[{"type":"gist","q":"Why is Anna calling?","options":["To invite Mark to the beach","To ask Mark to make lunch","To say she is going to be late"],"answer":0,"why":"She asks \"Are you free on Saturday?\" and says some friends are going to the beach.","line":2},{"type":"detail","q":"What time are they leaving?","options":["8:00","9:00","10:00"],"answer":1,"why":"She says \"at nine in the morning\".","line":3},{"type":"detail","q":"What should Mark bring?","options":["Lunch and water","A towel and water","A towel and sandwiches"],"answer":1,"why":"Anna is making the sandwiches. She asks him to bring \"a towel and some water\".","line":5},{"type":"detail","q":"When should Mark call Anna?","options":["Today at nine","After Friday evening","Before Friday evening"],"answer":2,"why":"She says \"before Friday evening\".","line":6},{"type":"tf","q":"Anna is making lunch for everyone.","options":["True","False"],"answer":0,"line":4,"why":"She says \"I'm making sandwiches for everyone\", so Mark does not need to bring lunch."}],"dictation":[2,6],"phrases":[{"p":"Are you free on Saturday?","m":"Asks if you have no plans."},{"p":"so please don't be late","m":"\"So\" gives the result: we leave early, therefore be on time."},{"p":"tell me if you can come","m":"Ask someone to give you an answer."}],"art":"hero-cards/yeni-arkadasliklar-450.webp","lines":[{"who":"A","text":"Hi Mark, it's Anna.","audio":"listening/a2-beach-voicemail-01","sec":1.6},{"who":"A","text":"Are you free on Saturday?","audio":"listening/a2-beach-voicemail-02","sec":1.6},{"who":"A","text":"Some friends and I are going to the beach.","audio":"listening/a2-beach-voicemail-03","sec":2.3},{"who":"A","text":"We're leaving at nine in the morning, so please don't be late.","audio":"listening/a2-beach-voicemail-04","sec":3.2},{"who":"A","text":"You don't need to bring lunch, because I'm making sandwiches for everyone.","audio":"listening/a2-beach-voicemail-05","sec":3.9},{"who":"A","text":"But please bring a towel and some water.","audio":"listening/a2-beach-voicemail-06","sec":2.3},{"who":"A","text":"Call me before Friday evening and tell me if you can come.","audio":"listening/a2-beach-voicemail-07","sec":3.2},{"who":"A","text":"Thanks. Bye!","audio":"listening/a2-beach-voicemail-08","sec":1.6}],"seconds":22},{"id":"a2-platform-change","level":"a2","title":"A platform change","kind":"Announcement","scene":"A station announcement about a train to Leeds.","speakers":{"A":{"name":"Announcer","role":"station announcement","voice":"f"}},"questions":[{"type":"gist","q":"What is the announcement mainly about?","options":["A change of platform","A cancelled train","A new café"],"answer":0,"why":"The train will leave from platform six, not platform four.","line":1},{"type":"detail","q":"Which platform does the Leeds train leave from now?","options":["Platform four","Platform six","Platform two"],"answer":1,"why":"\"Platform six, not platform four.\"","line":1},{"type":"detail","q":"How late is the train?","options":["Five minutes","Ten minutes","Fifteen minutes"],"answer":0,"why":"\"The train is five minutes late.\" Ten fifteen is the departure time.","line":3},{"type":"detail","q":"When does the café close?","options":["At four","At five","At six"],"answer":2,"why":"It is \"open until six this evening\".","line":5},{"type":"tf","q":"The café is on platform six.","options":["True","False"],"answer":1,"line":5,"why":"The café is on platform two. Platform six is where the train leaves from."}],"dictation":[2,5],"phrases":[{"p":"not platform four","m":"\"Not\" corrects the old information."},{"p":"take care on the stairs","m":"A polite warning to be careful."},{"p":"open until six","m":"\"Until\" shows when something stops."}],"art":"roleplay/airport_travel.webp","lines":[{"who":"A","text":"Good morning, passengers.","audio":"listening/a2-platform-change-01","sec":1.6},{"who":"A","text":"The ten fifteen train to Leeds will now leave from platform six, not platform four.","audio":"listening/a2-platform-change-02","sec":5.5},{"who":"A","text":"Please go to platform six, and take care on the stairs.","audio":"listening/a2-platform-change-03","sec":3.6},{"who":"A","text":"The train is five minutes late.","audio":"listening/a2-platform-change-04","sec":2},{"who":"A","text":"We are sorry for the delay.","audio":"listening/a2-platform-change-05","sec":1.6},{"who":"A","text":"The café on platform two is open until six this evening.","audio":"listening/a2-platform-change-06","sec":3.9},{"who":"A","text":"Thank you.","audio":"listening/a2-platform-change-07","sec":1}],"seconds":21},{"id":"a2-hotel-checkin","level":"a2","title":"Checking in at a hotel","kind":"Conversation","scene":"A guest arrives at a hotel reception in the evening.","art":"roleplay/hotel_checkin.webp","speakers":{"A":{"name":"Maya","role":"receptionist","voice":"f"},"B":{"name":"Leo","role":"guest","voice":"m"}},"questions":[{"type":"gist","q":"Where are Maya and Leo?","options":["At a hotel","At a restaurant","At a car park"],"answer":0,"line":0,"why":"Maya welcomes Leo to the Park Hotel and gives him a room key."},{"type":"detail","q":"How many nights is Leo staying?","options":["One","Two","Three"],"answer":1,"line":1,"why":"He says \"I have a room for two nights.\""},{"type":"detail","q":"When does breakfast finish?","options":["At seven","At nine","At ten"],"answer":2,"line":4,"why":"\"Breakfast is from seven to ten.\" It starts at seven and finishes at ten."},{"type":"tf","q":"Leo has to pay for the car park.","options":["True","False"],"answer":1,"line":6,"why":"Maya says the car park \"is free for guests\"."},{"type":"detail","q":"What is Leo's room number?","options":["213","312","321"],"answer":1,"line":8,"why":"She says \"number three one two\"."}],"dictation":[3,6],"phrases":[{"p":"How can I help you?","m":"A polite way to start serving someone."},{"p":"a double room","m":"A room for two people, with one big bed."},{"p":"It's free for guests.","m":"Guests do not pay for it."}],"lines":[{"who":"A","text":"Good evening. Welcome to the Park Hotel. How can I help you?","audio":"listening/a2-hotel-checkin-01","sec":3.6},{"who":"B","text":"Hi. I have a room for two nights. My name is Leo Brown.","audio":"listening/a2-hotel-checkin-02","sec":3.9},{"who":"A","text":"Let me look. Yes, Mr Brown, a double room on the third floor.","audio":"listening/a2-hotel-checkin-03","sec":4.8},{"who":"B","text":"Great. What time is breakfast?","audio":"listening/a2-hotel-checkin-04","sec":2},{"who":"A","text":"Breakfast is from seven to ten, in the restaurant next to the lift.","audio":"listening/a2-hotel-checkin-05","sec":3.9},{"who":"B","text":"And is there a car park?","audio":"listening/a2-hotel-checkin-06","sec":1.6},{"who":"A","text":"Yes, it's behind the hotel. It's free for guests.","audio":"listening/a2-hotel-checkin-07","sec":3.2},{"who":"B","text":"Perfect. Thank you.","audio":"listening/a2-hotel-checkin-08","sec":1.6},{"who":"A","text":"Here is your key. Your room is number three one two.","audio":"listening/a2-hotel-checkin-09","sec":3.2}],"seconds":30},{"id":"a2-supermarket","level":"a2","title":"In the supermarket","kind":"Conversation","scene":"A customer asks a shop assistant for help before closing time.","art":"roleplay/grocery_shopping.webp","speakers":{"A":{"name":"Rosa","role":"customer","voice":"f"},"B":{"name":"Ben","role":"shop assistant","voice":"m"}},"questions":[{"type":"gist","q":"What is Rosa doing?","options":["Shopping for food","Cooking dinner","Working in a shop"],"answer":0,"line":0,"why":"She asks where to find the rice and the bread in a shop."},{"type":"detail","q":"Where is the rice?","options":["Next to the bread","Next to the pasta","At the checkout"],"answer":1,"line":1,"why":"\"Rice is in aisle four, next to the pasta.\""},{"type":"detail","q":"How much is the bread now?","options":["Full price","Half price","Free"],"answer":1,"line":5,"why":"Ben says the loaves are \"half price now\"."},{"type":"tf","q":"The bakery is at the back of the shop.","options":["True","False"],"answer":0,"line":3,"why":"\"The bakery is at the back of the shop.\""},{"type":"tf","q":"The small bags are free.","options":["True","False"],"answer":1,"line":7,"why":"They are at the checkout and \"cost ten cents\"."}],"dictation":[1,5],"phrases":[{"p":"aisle four","m":"A numbered row between the shelves in a shop."},{"p":"half price","m":"It costs 50% less than usual."},{"p":"at the checkout","m":"Where you pay."}],"lines":[{"who":"A","text":"Excuse me, where can I find the rice?","audio":"listening/a2-supermarket-01","sec":2.6},{"who":"B","text":"Rice is in aisle four, next to the pasta.","audio":"listening/a2-supermarket-02","sec":2.6},{"who":"A","text":"Thanks. And do you sell fresh bread?","audio":"listening/a2-supermarket-03","sec":2.6},{"who":"B","text":"Yes, the bakery is at the back of the shop. The bread comes out of the oven at eight every morning.","audio":"listening/a2-supermarket-04","sec":5.1},{"who":"A","text":"Oh, it's nearly closing time. Is there any left?","audio":"listening/a2-supermarket-05","sec":3.2},{"who":"B","text":"I think there are two or three loaves. They're half price now.","audio":"listening/a2-supermarket-06","sec":3.6},{"who":"A","text":"Great, I'll take one. Do you have small bags?","audio":"listening/a2-supermarket-07","sec":2.6},{"who":"B","text":"Yes, they're at the checkout. They cost ten cents.","audio":"listening/a2-supermarket-08","sec":2.9}],"seconds":27},{"id":"a2-dentist-message","level":"a2","title":"A message from the dentist","kind":"Voicemail","scene":"A dental receptionist leaves a message about an appointment.","art":"roleplay/doctor_visit.webp","speakers":{"A":{"name":"Kate","role":"receptionist","voice":"f"}},"questions":[{"type":"gist","q":"Why is Kate calling?","options":["To change an appointment","To sell a product","To ask for money"],"answer":0,"line":3,"why":"Doctor Lee is ill, so Kate offers Mr Khan two new times."},{"type":"detail","q":"When was the first appointment?","options":["Thursday at 9:30","Friday at 9:30","Monday at 2:00"],"answer":0,"line":1,"why":"\"You have an appointment with Doctor Lee on Thursday at nine thirty.\""},{"type":"detail","q":"Why can't Doctor Lee see Mr Khan?","options":["He is on holiday","He is ill","He is busy"],"answer":1,"line":2,"why":"\"Unfortunately, Doctor Lee is ill this week.\""},{"type":"tf","q":"Mr Khan can come on Friday at nine thirty.","options":["True","False"],"answer":0,"line":3,"why":"\"We can see you on Friday at the same time.\" The same time is nine thirty."}],"dictation":[2,5],"phrases":[{"p":"This message is for…","m":"How a voicemail names the person it is for."},{"p":"call us back","m":"Phone us, because we called you."},{"p":"at the same time","m":"At the time you already had."}],"lines":[{"who":"A","text":"Hello, this is Kate from Smile Dental. This message is for Mr Ali Khan.","audio":"listening/a2-dentist-message-01","sec":4.8},{"who":"A","text":"You have an appointment with Doctor Lee on Thursday at nine thirty.","audio":"listening/a2-dentist-message-02","sec":3.6},{"who":"A","text":"Unfortunately, Doctor Lee is ill this week.","audio":"listening/a2-dentist-message-03","sec":2.9},{"who":"A","text":"We can see you on Friday at the same time, or next Monday at two o'clock.","audio":"listening/a2-dentist-message-04","sec":4.5},{"who":"A","text":"Please call us back on five five five, two one eight nine.","audio":"listening/a2-dentist-message-05","sec":3.9},{"who":"A","text":"Our office is open from eight until six.","audio":"listening/a2-dentist-message-06","sec":2.9},{"who":"A","text":"Thank you, and sorry for the change.","audio":"listening/a2-dentist-message-07","sec":2.3}],"seconds":27},{"id":"a2-new-neighbour","level":"a2","title":"Meeting a new neighbour","kind":"Conversation","scene":"Two people meet in the street outside their homes.","art":"roleplay/making_friends.webp","speakers":{"A":{"name":"Tom","role":"neighbour","voice":"m"},"B":{"name":"Lucy","role":"new neighbour","voice":"f"}},"questions":[{"type":"gist","q":"Who are Tom and Lucy?","options":["Old friends","Neighbours","Colleagues"],"answer":1,"line":0,"why":"Tom asks \"Are you the new neighbour at number twelve?\" and Lucy says yes."},{"type":"detail","q":"When did Lucy move in?","options":["On Saturday","On Sunday","On Tuesday"],"answer":0,"line":1,"why":"\"We moved in on Saturday.\""},{"type":"detail","q":"Who does Tom live with?","options":["His wife and their dog","His brother","His children"],"answer":0,"line":2,"why":"\"I live next door with my wife and our dog.\""},{"type":"tf","q":"The bins go out on Tuesday morning.","options":["True","False"],"answer":1,"line":4,"why":"Tom says Tuesday night, not morning."}],"dictation":[1,4],"phrases":[{"p":"We moved in","m":"We started living here."},{"p":"next door","m":"In the house beside yours."},{"p":"the bins go out","m":"You put the rubbish outside so it can be collected."}],"lines":[{"who":"A","text":"Hi! Are you the new neighbour at number twelve?","audio":"listening/a2-new-neighbour-01","sec":2.9},{"who":"B","text":"Yes, I'm Lucy. We moved in on Saturday.","audio":"listening/a2-new-neighbour-02","sec":3.2},{"who":"A","text":"Welcome! I'm Tom. I live next door with my wife and our dog.","audio":"listening/a2-new-neighbour-03","sec":3.9},{"who":"B","text":"Nice to meet you. Is it a quiet street?","audio":"listening/a2-new-neighbour-04","sec":2.6},{"who":"A","text":"Very quiet. But the bins go out on Tuesday night, so don't forget.","audio":"listening/a2-new-neighbour-05","sec":4.2},{"who":"B","text":"Tuesday night. Thanks, that's useful.","audio":"listening/a2-new-neighbour-06","sec":2.6},{"who":"A","text":"And there's a nice café at the end of the road. It does great cakes.","audio":"listening/a2-new-neighbour-07","sec":3.9},{"who":"B","text":"Lovely. Maybe I'll see you there.","audio":"listening/a2-new-neighbour-08","sec":2.6}],"seconds":28},{"id":"a2-party-invite","level":"a2","title":"A birthday party invitation","kind":"Voicemail","scene":"A friend leaves a message about her birthday party.","art":"roleplay/birthday_party.webp","speakers":{"A":{"name":"Mia","role":"friend","voice":"f"}},"questions":[{"type":"gist","q":"Why is Mia calling?","options":["To invite Jack to a party","To ask Jack for help","To change a meeting"],"answer":0,"line":0,"why":"\"I'm having a birthday party next Saturday, and I'd love you to come.\""},{"type":"detail","q":"What time does the party start?","options":["At six","At seven","At eight"],"answer":1,"line":1,"why":"\"It starts at seven in the evening.\""},{"type":"detail","q":"What can Jack bring?","options":["Food","A cake","Something to drink"],"answer":2,"line":3,"why":"He does not need to bring food, \"but you can bring something to drink\". Mia's sister is making the cake."},{"type":"tf","q":"Jack has to answer by Thursday.","options":["True","False"],"answer":0,"line":5,"why":"Mia asks him to send a text by Thursday."}],"dictation":[1,3],"phrases":[{"p":"I'd love you to come.","m":"A warm way to invite someone."},{"p":"my flat","m":"My apartment, in British English."},{"p":"send me a text","m":"Write me a message on your phone."}],"lines":[{"who":"A","text":"Hi Jack, it's Mia. I'm having a birthday party next Saturday, and I'd love you to come.","audio":"listening/a2-party-invite-01","sec":5.5},{"who":"A","text":"It starts at seven in the evening, at my flat.","audio":"listening/a2-party-invite-02","sec":3.2},{"who":"A","text":"My address is twenty-four Green Street, flat three.","audio":"listening/a2-party-invite-03","sec":3.6},{"who":"A","text":"You don't need to bring food, but you can bring something to drink.","audio":"listening/a2-party-invite-04","sec":3.2},{"who":"A","text":"Oh, and my sister is making a big chocolate cake!","audio":"listening/a2-party-invite-05","sec":2.9},{"who":"A","text":"Please send me a text by Thursday and tell me if you can come.","audio":"listening/a2-party-invite-06","sec":3.6},{"who":"A","text":"See you soon, I hope. Bye!","audio":"listening/a2-party-invite-07","sec":2}],"seconds":26},{"id":"b1-flat-viewing","level":"b1","title":"Viewing a flat","kind":"Conversation","scene":"An agent shows a flat to someone who may rent it.","speakers":{"A":{"name":"Rachel","role":"agent","voice":"f"},"B":{"name":"Dan","role":"viewer","voice":"m"}},"questions":[{"type":"gist","q":"What is Dan mostly doing?","options":["Asking about a flat he may rent","Complaining about a flat he rents","Selling a flat"],"answer":0,"why":"He asks about rent, the deposit and pets, and says he will think about it.","line":7},{"type":"detail","q":"How much is the rent each month?","options":["£850","£950","£1,050"],"answer":1,"why":"\"Nine hundred and fifty pounds a month.\"","line":2},{"type":"detail","q":"Why can't Dan have a cat?","options":["The owner doesn't allow pets","The flat is too small","The building has no garden"],"answer":0,"why":"Rachel says \"The owner doesn't allow pets.\"","line":6},{"type":"inference","q":"Why does Rachel want an answer soon?","options":["She is going on holiday","The rent will go up","Someone else is coming to see the flat"],"answer":2,"why":"\"Another couple is coming to see it at five.\" Other people may take the flat.","line":8},{"type":"tf","q":"The bills are included in the rent.","options":["True","False"],"answer":1,"line":2,"why":"Rachel says \"the bills are not included\"."}],"dictation":[4,6,7],"phrases":[{"p":"the bills are not included","m":"You pay gas, electricity and so on yourself."},{"p":"I'm afraid not","m":"A polite way to say no."},{"p":"That's a shame","m":"Means \"that's disappointing\"."},{"p":"let me know","m":"Tell me your decision."}],"art":"listening/flat-viewing-600.webp","lines":[{"who":"A","text":"So this is the living room. It gets a lot of light in the afternoon.","audio":"listening/b1-flat-viewing-01","sec":3.7},{"who":"B","text":"It's nice. How much is the rent?","audio":"listening/b1-flat-viewing-02","sec":2.2},{"who":"A","text":"It's nine hundred and fifty pounds a month, and the bills are not included.","audio":"listening/b1-flat-viewing-03","sec":4},{"who":"B","text":"OK. And what about the deposit?","audio":"listening/b1-flat-viewing-04","sec":2.5},{"who":"A","text":"Yes, the deposit is one month's rent. You get it back when you leave, if the flat is clean.","audio":"listening/b1-flat-viewing-05","sec":5.3},{"who":"B","text":"Is it possible to have a cat?","audio":"listening/b1-flat-viewing-06","sec":1.6},{"who":"A","text":"I'm afraid not. The owner doesn't allow pets.","audio":"listening/b1-flat-viewing-07","sec":2.5},{"who":"B","text":"That's a shame. I'll need to think about it. Can I call you tomorrow?","audio":"listening/b1-flat-viewing-08","sec":3.7},{"who":"A","text":"Of course. Another couple is coming to see it at five, so please let me know before then.","audio":"listening/b1-flat-viewing-09","sec":5}],"seconds":33},{"id":"b1-meeting-voicemail","level":"b1","title":"A change to tomorrow's meeting","kind":"Voicemail","scene":"A colleague leaves a work message about a meeting.","speakers":{"A":{"name":"Maria","role":"colleague","voice":"f"}},"questions":[{"type":"gist","q":"Why is Maria calling?","options":["To change the plans for a meeting","To ask Jon to write a report","To say she is ill"],"answer":0,"why":"She gives a new time and a new room for tomorrow's meeting.","line":2},{"type":"detail","q":"What is the new time of the meeting?","options":["10:00","11:30","12:30"],"answer":1,"why":"\"Half past eleven\" is 11:30.","line":2},{"type":"detail","q":"Why is the room different?","options":["The client wants a bigger room","Another team booked it","It is being painted"],"answer":2,"why":"She says \"It's being painted\".","line":4},{"type":"detail","q":"What does Maria want Jon to bring?","options":["The client's contract","The sales report","A list of questions"],"answer":1,"why":"\"Could you bring the sales report?\"","line":5},{"type":"tf","q":"Maria wants Jon to phone her in the afternoon.","options":["True","False"],"answer":1,"line":7,"why":"She is in meetings all afternoon, so she says \"please email me rather than calling\"."}],"dictation":[4,5,7],"phrases":[{"p":"move it from ten to half past eleven","m":"\"Move\" a meeting means change its time."},{"p":"the usual room","m":"The room you normally use."},{"p":"rather than calling","m":"Instead of calling."}],"art":"roleplay/work_meeting.webp","lines":[{"who":"A","text":"Hi Jon, it's Maria from the office.","audio":"listening/b1-meeting-voicemail-01","sec":2.5},{"who":"A","text":"I'm calling about tomorrow's team meeting.","audio":"listening/b1-meeting-voicemail-02","sec":2.2},{"who":"A","text":"We've had to move it from ten to half past eleven, because the client can't join until then.","audio":"listening/b1-meeting-voicemail-03","sec":5},{"who":"A","text":"Also, we're not using the usual room.","audio":"listening/b1-meeting-voicemail-04","sec":2.5},{"who":"A","text":"It's being painted, so we'll meet in the small room on the second floor.","audio":"listening/b1-meeting-voicemail-05","sec":3.7},{"who":"A","text":"Could you bring the sales report? Everyone wants to see the numbers for September.","audio":"listening/b1-meeting-voicemail-06","sec":4},{"who":"A","text":"I know you usually take the early train, so I hope this isn't a problem.","audio":"listening/b1-meeting-voicemail-07","sec":3.7},{"who":"A","text":"I'm in meetings all afternoon, so please email me rather than calling.","audio":"listening/b1-meeting-voicemail-08","sec":4},{"who":"A","text":"Thanks, Jon. See you tomorrow.","audio":"listening/b1-meeting-voicemail-09","sec":1.9}],"seconds":32},{"id":"b1-weekend-weather","level":"b1","title":"The weekend weather","kind":"Radio forecast","scene":"A radio presenter gives the forecast for Saturday and Sunday.","speakers":{"A":{"name":"Presenter","role":"radio presenter","voice":"m"}},"questions":[{"type":"gist","q":"What is the forecast mostly about?","options":["The weather this weekend","The weather next week","A storm warning"],"answer":0,"why":"It starts \"the weather for the weekend\" and covers Saturday and Sunday.","line":0},{"type":"detail","q":"What will Saturday afternoon be like in the north?","options":["Dry and bright","Windy","Rainy"],"answer":2,"why":"\"Rain arriving by lunchtime.\"","line":1},{"type":"detail","q":"How warm will it get in the south on Saturday?","options":["Eight degrees","Eighteen degrees","Eighty degrees"],"answer":1,"why":"\"Temperatures reaching eighteen degrees.\" Listen for the stress: eigh-TEEN.","line":3},{"type":"detail","q":"When is the best time for a picnic?","options":["Saturday lunchtime","Sunday evening","Sunday afternoon"],"answer":2,"why":"The presenter says \"Sunday afternoon is your best chance\". Sunday evening will be windy.","line":6},{"type":"tf","q":"The first frost comes on Tuesday night.","options":["True","False"],"answer":0,"line":7,"why":"\"Next week looks colder, with the first frost on Tuesday night.\""}],"dictation":[2,6],"phrases":[{"p":"at times","m":"Sometimes, not all the time."},{"p":"your best chance","m":"The most likely time for something to work."},{"p":"the first frost","m":"The first time the ground freezes in the year."}],"art":"roleplay/asking_directions.webp","lines":[{"who":"A","text":"And now the weather for the weekend.","audio":"listening/b1-weekend-weather-01","sec":1.9},{"who":"A","text":"Saturday starts cloudy across the north, with rain arriving by lunchtime.","audio":"listening/b1-weekend-weather-02","sec":4},{"who":"A","text":"It will be heavy at times, so take an umbrella if you're going out.","audio":"listening/b1-weekend-weather-03","sec":3.4},{"who":"A","text":"In the south, it will stay dry and bright, with temperatures reaching eighteen degrees.","audio":"listening/b1-weekend-weather-04","sec":4.6},{"who":"A","text":"On Sunday, the rain moves east, and most of us will see some sunshine.","audio":"listening/b1-weekend-weather-05","sec":4.3},{"who":"A","text":"But it will be windy, especially near the coast, with strong winds in the evening.","audio":"listening/b1-weekend-weather-06","sec":4.3},{"who":"A","text":"So if you're planning a walk or a picnic, Sunday afternoon is your best chance.","audio":"listening/b1-weekend-weather-07","sec":4.3},{"who":"A","text":"Next week looks colder, with the first frost on Tuesday night.","audio":"listening/b1-weekend-weather-08","sec":3.4}],"seconds":32},{"id":"b1-doctor-appointment","level":"b1","title":"Booking a doctor's appointment","kind":"Phone call","scene":"A patient calls a health centre to make an appointment.","speakers":{"A":{"name":"Receptionist","role":"receptionist","voice":"f"},"B":{"name":"Patient","role":"caller","voice":"m"}},"questions":[{"type":"gist","q":"Why is the man calling?","options":["To cancel a visit","To book a doctor's appointment","To ask about test results"],"answer":1,"why":"He says \"I'd like to make an appointment with a doctor\".","line":1},{"type":"detail","q":"How long has he had a cough?","options":["Two days","About a week","About two weeks"],"answer":2,"why":"\"I've had a cough for about two weeks.\"","line":3},{"type":"detail","q":"Which appointment does he take?","options":["Thursday at 9:40","Friday at 9:40","Friday at 4:15"],"answer":2,"why":"Thursday is difficult for him, so he takes Friday at four fifteen.","line":6},{"type":"detail","q":"What must he bring?","options":["His health card","A letter from work","Nothing"],"answer":0,"why":"\"Bring your health card.\"","line":8},{"type":"tf","q":"The receptionist asks him to arrive early.","options":["True","False"],"answer":0,"line":8,"why":"\"Please arrive ten minutes early and bring your health card.\""}],"dictation":[3,5,8],"phrases":[{"p":"I'd like to make an appointment","m":"The normal way to book a visit."},{"p":"Is it urgent?","m":"Asks if it cannot wait."},{"p":"Will do","m":"A short way to say \"I will do that\"."}],"art":"hero-cards/tip-saglik-450.webp","lines":[{"who":"A","text":"Good morning, Riverside Health Centre.","audio":"listening/b1-doctor-appointment-01","sec":2.2},{"who":"B","text":"Hello. I'd like to make an appointment with a doctor, please.","audio":"listening/b1-doctor-appointment-02","sec":3.4},{"who":"A","text":"Is it urgent, or can it wait a few days?","audio":"listening/b1-doctor-appointment-03","sec":2.5},{"who":"B","text":"It's not urgent. I've had a cough for about two weeks.","audio":"listening/b1-doctor-appointment-04","sec":2.8},{"who":"A","text":"I see. Dr Patel has a free appointment on Thursday morning at nine forty.","audio":"listening/b1-doctor-appointment-05","sec":4.6},{"who":"B","text":"Thursday is difficult for me. Do you have anything on Friday?","audio":"listening/b1-doctor-appointment-06","sec":3.4},{"who":"A","text":"Let me check. Yes, Friday at four fifteen in the afternoon.","audio":"listening/b1-doctor-appointment-07","sec":3.7},{"who":"B","text":"Perfect, I'll take that.","audio":"listening/b1-doctor-appointment-08","sec":1.6},{"who":"A","text":"Please arrive ten minutes early and bring your health card.","audio":"listening/b1-doctor-appointment-09","sec":3.1},{"who":"B","text":"Will do. Thanks for your help.","audio":"listening/b1-doctor-appointment-10","sec":1.9}],"seconds":32},{"id":"b1-sleep-podcast","level":"b1","title":"Sleep tips from a podcast","kind":"Podcast","scene":"A host talks to a sleep coach about good sleep habits.","speakers":{"A":{"name":"Lena","role":"host","voice":"f"},"B":{"name":"Marcus","role":"sleep coach","voice":"m"}},"questions":[{"type":"gist","q":"What is the podcast about?","options":["How to sleep better","How to drink less coffee","How to wake up early"],"answer":0,"why":"The host says \"Today we're talking about sleep\".","line":0},{"type":"detail","q":"What does Marcus say is the biggest mistake?","options":["Sleeping too long","Using the phone in bed","Going to bed too early"],"answer":1,"why":"\"It's the phone. People scroll in bed for an hour.\"","line":2},{"type":"detail","q":"How long before bed should you put the phone away?","options":["Ten minutes","Thirty minutes","One hour"],"answer":1,"why":"He says \"thirty minutes\". The hour is how long people scroll.","line":4},{"type":"detail","q":"When should you stop drinking coffee?","options":["After breakfast","After lunch","After dinner"],"answer":1,"why":"\"Not after lunch.\"","line":8},{"type":"tf","q":"Marcus says it is fine to sleep late at weekends.","options":["True","False"],"answer":1,"line":6,"why":"He says to go to bed and get up at the same time, \"even at weekends\"."}],"dictation":[2,6,8],"phrases":[{"p":"scroll in bed","m":"Move your thumb up and down on your phone screen."},{"p":"Keep a routine","m":"Do the same things at the same times."},{"p":"can ruin your night","m":"\"Ruin\" means to spoil completely."}],"art":"hero-cards/uzay-yildizlar-450.webp","lines":[{"who":"A","text":"Welcome to Everyday Health. Today we're talking about sleep, with coach Marcus Reed.","audio":"listening/b1-sleep-podcast-01","sec":4.6},{"who":"A","text":"Marcus, what is the biggest mistake people make?","audio":"listening/b1-sleep-podcast-02","sec":2.8},{"who":"B","text":"Honestly, it's the phone. People scroll in bed for an hour, and then they wonder why they're tired.","audio":"listening/b1-sleep-podcast-03","sec":5},{"who":"A","text":"So no phone before bed?","audio":"listening/b1-sleep-podcast-04","sec":1.9},{"who":"B","text":"Ideally, put it away thirty minutes before you sleep. Read a book instead.","audio":"listening/b1-sleep-podcast-05","sec":4.3},{"who":"A","text":"Anything else?","audio":"listening/b1-sleep-podcast-06","sec":1},{"who":"B","text":"Keep a routine. Go to bed and get up at the same time, even at weekends.","audio":"listening/b1-sleep-podcast-07","sec":4.3},{"who":"A","text":"And what about coffee?","audio":"listening/b1-sleep-podcast-08","sec":1.3},{"who":"B","text":"Not after lunch. Caffeine stays in your body for hours, so an afternoon coffee can ruin your night.","audio":"listening/b1-sleep-podcast-09","sec":5.9}],"seconds":34},{"id":"b1-returning-jacket","level":"b1","title":"Returning a jacket","kind":"Conversation","scene":"A customer wants to return a jacket without a receipt.","speakers":{"A":{"name":"Chloe","role":"customer","voice":"f"},"B":{"name":"Sam","role":"shop assistant","voice":"m"}},"questions":[{"type":"gist","q":"What does the customer want to do?","options":["Buy a second jacket","Change a jacket that is too small","Complain about the price"],"answer":1,"why":"She says the jacket is too small and asks if she can return it.","line":0},{"type":"detail","q":"Why can't the assistant give a refund?","options":["The jacket is dirty","She has no receipt","She paid by card"],"answer":1,"why":"\"Without a receipt, I can't give you a refund.\"","line":3},{"type":"detail","q":"What does the customer decide to do?","options":["Take a gift card","Exchange it for a bigger size","Come back with the receipt"],"answer":1,"why":"\"Can I exchange it for a bigger size instead?\" and the assistant finds a medium.","line":4},{"type":"detail","q":"What does the assistant ask her to do at the end?","options":["Keep the receipt","Write her name","Pay the difference"],"answer":0,"why":"\"Please keep the receipt this time.\"","line":7},{"type":"tf","q":"The bigger jacket costs more.","options":["True","False"],"answer":1,"line":7,"why":"The assistant says it is \"exactly the same\" price."}],"dictation":[2,5,7],"phrases":[{"p":"Can I return it?","m":"Take something back to the shop."},{"p":"exchange it for a bigger size","m":"Swap one item for another."},{"p":"I'm afraid I lost it","m":"A polite way to give bad news."}],"art":"roleplay/grocery_shopping.webp","lines":[{"who":"A","text":"Hi, I bought this jacket last week, but it's too small. Can I return it?","audio":"listening/b1-returning-jacket-01","sec":4.3},{"who":"B","text":"Of course. Do you have the receipt?","audio":"listening/b1-returning-jacket-02","sec":2.2},{"who":"A","text":"I'm afraid I lost it. I paid by card, though.","audio":"listening/b1-returning-jacket-03","sec":2.8},{"who":"B","text":"That's OK. Without a receipt, I can't give you a refund, but I can offer you a gift card.","audio":"listening/b1-returning-jacket-04","sec":5},{"who":"A","text":"Hmm. Can I exchange it for a bigger size instead?","audio":"listening/b1-returning-jacket-05","sec":3.7},{"who":"B","text":"Let me check. Yes, we have a medium in the same colour.","audio":"listening/b1-returning-jacket-06","sec":3.4},{"who":"A","text":"Great. Is it the same price?","audio":"listening/b1-returning-jacket-07","sec":2.2},{"who":"B","text":"Yes, exactly the same. Here you are. Please keep the receipt this time.","audio":"listening/b1-returning-jacket-08","sec":4.3},{"who":"A","text":"I will. Thanks a lot.","audio":"listening/b1-returning-jacket-09","sec":1.6}],"seconds":32},{"id":"b1-directions-museum","level":"b1","title":"Finding the museum","kind":"Conversation","scene":"A visitor asks a local for directions in the street.","art":"hero-cards/paris-yasam-450.webp","speakers":{"A":{"name":"Marco","role":"visitor","voice":"m"},"B":{"name":"Helen","role":"local","voice":"f"}},"questions":[{"type":"gist","q":"What does Marco want?","options":["Directions to a museum","A bus ticket","Information about a park"],"answer":0,"line":0,"why":"\"Could you tell me how to get to the City Museum?\""},{"type":"detail","q":"How will Marco get there?","options":["By bus","On foot","By taxi"],"answer":1,"line":2,"why":"\"I'd rather walk. It's a lovely day.\""},{"type":"detail","q":"Where is the museum?","options":["On the other side of the bridge","Just after the bridge, opposite a park","Next to the bus stop"],"answer":1,"line":5,"why":"\"The museum is just after the bridge, opposite a park.\""},{"type":"tf","q":"Marco should cross the big bridge.","options":["True","False"],"answer":1,"line":5,"why":"Helen says \"Don't cross it.\""},{"type":"inference","q":"Why can Marco go today?","options":["The museum is open late today","Today is not Monday","It is free on Tuesdays"],"answer":1,"line":7,"why":"The museum is closed on Mondays, \"But today's Tuesday, so you're fine.\""}],"dictation":[2,3,7],"phrases":[{"p":"sorry to bother you","m":"A polite way to start talking to a stranger."},{"p":"on foot","m":"Walking."},{"p":"I'd rather walk","m":"I prefer to walk."},{"p":"opposite a park","m":"Across the road from a park."}],"lines":[{"who":"A","text":"Excuse me, sorry to bother you. Could you tell me how to get to the City Museum?","audio":"listening/b1-directions-museum-01","sec":4},{"who":"B","text":"Of course. It's about fifteen minutes on foot, or you could take the number nine bus.","audio":"listening/b1-directions-museum-02","sec":5},{"who":"A","text":"I'd rather walk. It's a lovely day.","audio":"listening/b1-directions-museum-03","sec":2.2},{"who":"B","text":"OK. Go straight down this road until you reach the river. Then turn left and walk along the river.","audio":"listening/b1-directions-museum-04","sec":5.3},{"who":"A","text":"Straight on to the river, then left.","audio":"listening/b1-directions-museum-05","sec":2.2},{"who":"B","text":"That's it. You'll pass a big bridge on your right. Don't cross it. The museum is just after the bridge, opposite a park.","audio":"listening/b1-directions-museum-06","sec":6.8},{"who":"A","text":"Great. Do you know if it's open on Mondays?","audio":"listening/b1-directions-museum-07","sec":2.8},{"who":"B","text":"I think it's closed on Mondays, actually. But today's Tuesday, so you're fine.","audio":"listening/b1-directions-museum-08","sec":4.6},{"who":"A","text":"Perfect. Thanks so much for your help.","audio":"listening/b1-directions-museum-09","sec":2.2}],"seconds":38},{"id":"b1-job-call","level":"b1","title":"A call about a job interview","kind":"Phone call","scene":"A recruiter calls a candidate to arrange an interview.","art":"roleplay/job_interview.webp","speakers":{"A":{"name":"Priya","role":"recruiter","voice":"f"},"B":{"name":"James","role":"candidate","voice":"m"}},"questions":[{"type":"gist","q":"Why does Priya call James?","options":["To offer him the job","To invite him to an interview","To ask about a holiday"],"answer":1,"line":2,"why":"\"We'd like to invite you to an interview.\""},{"type":"detail","q":"Why can't James come on Wednesday?","options":["He is on holiday","He works on Wednesday mornings","He has a doctor's appointment"],"answer":1,"line":5,"why":"\"I'm afraid I work on Wednesday mornings.\""},{"type":"detail","q":"How long is the interview?","options":["About twenty minutes","About forty minutes","About an hour"],"answer":1,"line":6,"why":"\"The interview takes about forty minutes.\""},{"type":"tf","q":"James has to bring his passport.","options":["True","False"],"answer":0,"line":8,"why":"\"Just your passport, for an ID check.\""},{"type":"detail","q":"When is the interview?","options":["Wednesday at eleven","Thursday at two","Thursday at eleven"],"answer":1,"line":7,"why":"Wednesday does not work for James, so they agree on \"Thursday at two\"."}],"dictation":[3,5,7],"phrases":[{"p":"Yes, speaking.","m":"Yes, I am the person you asked for."},{"p":"Would Wednesday suit you?","m":"Is Wednesday a good time for you?"},{"p":"I'm afraid…","m":"A polite way to say no or give bad news."},{"p":"references","m":"People who can describe your work, or their letters."}],"lines":[{"who":"A","text":"Hello, is that James Carter? This is Priya from Northway Travel.","audio":"listening/b1-job-call-01","sec":4.3},{"who":"B","text":"Yes, speaking. Hi Priya.","audio":"listening/b1-job-call-02","sec":2.2},{"who":"A","text":"Thanks for applying for the sales assistant job. We'd like to invite you to an interview.","audio":"listening/b1-job-call-03","sec":4.3},{"who":"B","text":"That's great news. When would it be?","audio":"listening/b1-job-call-04","sec":2.2},{"who":"A","text":"We're interviewing next Wednesday and Thursday. Would Wednesday at eleven suit you?","audio":"listening/b1-job-call-05","sec":4},{"who":"B","text":"I'm afraid I work on Wednesday mornings. Is Thursday possible?","audio":"listening/b1-job-call-06","sec":3.4},{"who":"A","text":"Yes, Thursday at two o'clock is free. The interview takes about forty minutes.","audio":"listening/b1-job-call-07","sec":4.6},{"who":"B","text":"Thursday at two is perfect. Is there anything I should bring?","audio":"listening/b1-job-call-08","sec":3.4},{"who":"A","text":"Just your passport, for an ID check, and two references if you have them.","audio":"listening/b1-job-call-09","sec":4},{"who":"B","text":"No problem. Thank you very much.","audio":"listening/b1-job-call-10","sec":2.2}],"seconds":37},{"id":"b2-launch-call","level":"b2","title":"A delayed product launch","kind":"Work call","scene":"Two colleagues discuss a launch problem on a phone call.","speakers":{"A":{"name":"Dan","role":"project manager","voice":"m"},"B":{"name":"Sofia","role":"account manager","voice":"f"}},"questions":[{"type":"gist","q":"What is the main problem?","options":["The client wants to cancel the project","A security issue could delay the launch","The developers have left the company"],"answer":1,"why":"Dan says the developers found a security issue and fixing it could take another week.","line":2},{"type":"detail","q":"Why is Sofia worried about a delay?","options":["The client has already announced the date","The budget is too small","She is on holiday next week"],"answer":0,"why":"\"The client has already told their customers the date.\"","line":3},{"type":"detail","q":"What does Sofia suggest?","options":["Launch everything and fix the bug later","Cancel the payment page for good","Launch most features on time and delay the payment page"],"answer":2,"why":"\"Release the main features on time and hold back the payment page.\"","line":5},{"type":"detail","q":"What will Sofia do next?","options":["Email the developers","Call the client this afternoon","Write a new plan tomorrow"],"answer":1,"why":"\"I'll call them this afternoon.\"","line":7},{"type":"tf","q":"Dan is happy about the delay.","options":["True","False"],"answer":1,"line":4,"why":"He says \"I don't like it either\", but launching with the bug is a bigger risk."}],"dictation":[4,5,7],"phrases":[{"p":"on track for the fifteenth","m":"Still going to be ready on that date."},{"p":"hold back","m":"Not release something yet."},{"p":"Leave that with me","m":"I will deal with it."},{"p":"a phased launch","m":"Releasing a product in stages."}],"art":"hero-cards/is-toplantilari-450.webp","lines":[{"who":"A","text":"Sofia, thanks for jumping on. I wanted to talk about the Brightside launch.","audio":"listening/b2-launch-call-01","sec":3.9},{"who":"B","text":"Right. I saw your email. Are we still on track for the fifteenth?","audio":"listening/b2-launch-call-02","sec":3.6},{"who":"A","text":"That's what I need to discuss. The developers found a security issue, and fixing it properly could take another week.","audio":"listening/b2-launch-call-03","sec":5.9},{"who":"B","text":"Another week? The client has already told their customers the date.","audio":"listening/b2-launch-call-04","sec":3.9},{"who":"A","text":"I know, and I don't like it either. But if we launch with this bug, we risk a much bigger problem.","audio":"listening/b2-launch-call-05","sec":5},{"who":"B","text":"True. What if we release the main features on time and hold back the payment page?","audio":"listening/b2-launch-call-06","sec":4.4},{"who":"A","text":"That could work, as long as the client agrees. They might see it as a half-finished product.","audio":"listening/b2-launch-call-07","sec":4.4},{"who":"B","text":"Leave that with me. I'll call them this afternoon and explain it as a phased launch.","audio":"listening/b2-launch-call-08","sec":4.2},{"who":"A","text":"Thanks. And please stress that nothing is being cancelled. It's about doing it safely.","audio":"listening/b2-launch-call-09","sec":4.4}],"seconds":42},{"id":"b2-four-day-week","level":"b2","title":"Does a four-day week work?","kind":"Radio interview","scene":"A researcher explains what she found in four-day week trials.","speakers":{"A":{"name":"Host","role":"radio host","voice":"m"},"B":{"name":"Dr Hassan","role":"researcher","voice":"f"}},"questions":[{"type":"gist","q":"What is the interview mostly about?","options":["Why people dislike their jobs","Whether a shorter working week is a good idea","How to run a hospital"],"answer":1,"why":"The host asks \"Does it actually work?\" about the four-day week.","line":1},{"type":"detail","q":"What happened to productivity in the trial?","options":["It went up a lot","It stayed the same","It went down a little"],"answer":1,"why":"\"Productivity stayed the same.\"","line":2},{"type":"inference","q":"Why is Dr Hassan careful about the results?","options":["The trial was too short","The companies chose to take part","Staff did not enjoy it"],"answer":1,"why":"The companies \"chose to join, so they were probably more open to the idea\". They may not be typical.","line":4},{"type":"detail","q":"What does she say matters most?","options":["How people use their time","How many people work in the company","How much people are paid"],"answer":0,"why":"\"The number of hours matters less than how people use them.\"","line":8},{"type":"tf","q":"Staff in the trial felt less stressed.","options":["True","False"],"answer":0,"line":2,"why":"Staff \"reported much lower stress\"."}],"dictation":[2,6,8],"phrases":[{"p":"too good to be true","m":"So good that you doubt it."},{"p":"I'd urge some caution","m":"I advise you to be careful."},{"p":"needs rethinking, not just copying","m":"Change the idea; don't copy it exactly."}],"art":"hero-cards/konusma-sinavlari-450.webp","lines":[{"who":"A","text":"Our next guest has studied the four-day working week in several companies. Dr Amira Hassan, welcome.","audio":"listening/b2-four-day-week-01","sec":5.6},{"who":"A","text":"Let's start with the headline. Does it actually work?","audio":"listening/b2-four-day-week-02","sec":3},{"who":"B","text":"In most cases, yes. In the trial I looked at, productivity stayed the same, and staff reported much lower stress.","audio":"listening/b2-four-day-week-03","sec":6.2},{"who":"A","text":"That sounds almost too good to be true.","audio":"listening/b2-four-day-week-04","sec":2.1},{"who":"B","text":"It does, and I'd urge some caution. The companies that took part chose to join, so they were probably more open to the idea.","audio":"listening/b2-four-day-week-05","sec":6.8},{"who":"A","text":"So it might not work everywhere?","audio":"listening/b2-four-day-week-06","sec":1.8},{"who":"B","text":"Exactly. A hospital can't simply close on Fridays. For jobs like that, the model needs rethinking, not just copying.","audio":"listening/b2-four-day-week-07","sec":7.3},{"who":"A","text":"What's the biggest lesson, then?","audio":"listening/b2-four-day-week-08","sec":1.5},{"who":"B","text":"That the number of hours matters less than how people use them. Most meetings, frankly, could be emails.","audio":"listening/b2-four-day-week-09","sec":5.9}],"seconds":43},{"id":"b2-cancelled-flight","level":"b2","title":"A cancelled flight","kind":"Conversation","scene":"A passenger talks to an airline agent after a cancellation.","speakers":{"A":{"name":"Agent","role":"airline agent","voice":"f"},"B":{"name":"Passenger","role":"passenger","voice":"m"}},"questions":[{"type":"gist","q":"What is the passenger's main problem?","options":["He lost his bag","His flight was cancelled","He missed his flight"],"answer":1,"why":"He got a text that his flight had been cancelled.","line":1},{"type":"detail","q":"Why was the flight cancelled?","options":["Bad weather","A strike","A technical fault"],"answer":2,"why":"\"Because of a technical fault.\"","line":2},{"type":"detail","q":"What does the agent offer him?","options":["A flight early tomorrow morning","A flight tonight","A train ticket"],"answer":0,"why":"\"The earliest I can offer is six forty tomorrow morning.\"","line":4},{"type":"detail","q":"What will the airline pay for?","options":["A taxi and a meal","A hotel and meals","A new ticket to Madrid"],"answer":1,"why":"\"We'll cover a hotel tonight and meals.\"","line":6},{"type":"tf","q":"The new flight gets him there in time for his first session.","options":["True","False"],"answer":1,"line":5,"why":"He says it is \"too late for my first session\"."}],"dictation":[3,5,8],"phrases":[{"p":"I'm supposed to be at","m":"I should be there; it is the plan."},{"p":"better than nothing","m":"Not good, but still useful."},{"p":"we'll cover a hotel","m":"We will pay for it."}],"art":"hero-cards/havalimani-ucus-450.webp","lines":[{"who":"A","text":"Next, please. How can I help?","audio":"listening/b2-cancelled-flight-01","sec":1.8},{"who":"B","text":"Hi. I just got a text saying my flight to Madrid has been cancelled. I'm supposed to be at a conference tomorrow morning.","audio":"listening/b2-cancelled-flight-02","sec":5.6},{"who":"A","text":"I'm so sorry. Let me look at your booking. Yes, the flight was cancelled because of a technical fault.","audio":"listening/b2-cancelled-flight-03","sec":5},{"who":"B","text":"Can you put me on another one tonight?","audio":"listening/b2-cancelled-flight-04","sec":1.8},{"who":"A","text":"Unfortunately, everything tonight is full. The earliest I can offer is six forty tomorrow morning, which gets you in at nine.","audio":"listening/b2-cancelled-flight-05","sec":6.5},{"who":"B","text":"That's too late for my first session, but I suppose it's better than nothing. Is there any compensation?","audio":"listening/b2-cancelled-flight-06","sec":5},{"who":"A","text":"Because it was our fault, we'll cover a hotel tonight and meals. You can also claim a payment for the delay online.","audio":"listening/b2-cancelled-flight-07","sec":6.5},{"who":"B","text":"OK. How do I get to the hotel?","audio":"listening/b2-cancelled-flight-08","sec":2.4},{"who":"A","text":"I'll print a voucher now. The shuttle bus leaves from door four every twenty minutes.","audio":"listening/b2-cancelled-flight-09","sec":4.4}],"seconds":41},{"id":"b2-hotel-overbooked","level":"b2","title":"A problem at check-in","kind":"Conversation","scene":"A guest arrives to find the hotel has no room for her.","art":"roleplay/hotel_checkin.webp","speakers":{"A":{"name":"Owen","role":"receptionist","voice":"m"},"B":{"name":"Grace","role":"guest","voice":"f"}},"questions":[{"type":"gist","q":"What is the problem?","options":["The hotel has no room for Grace tonight","Grace booked the wrong hotel","Grace's card does not work"],"answer":0,"line":2,"why":"Owen says \"we're fully booked tonight\", although Grace has a booking."},{"type":"detail","q":"Why did it happen, according to Owen?","options":["A problem with the online system","Grace booked the wrong date","A large group arrived early"],"answer":0,"line":2,"why":"\"There's been a problem with our online system.\""},{"type":"detail","q":"What does the hotel offer for tonight?","options":["A free dinner","A room at another hotel nearby, and a taxi","A cheaper room without a view"],"answer":1,"line":4,"why":"A room at \"our sister hotel, five minutes away\", and \"we'll pay for the taxi\"."},{"type":"tf","q":"Grace will not pay for the first night.","options":["True","False"],"answer":0,"line":6,"why":"\"We'd also take the first night off your bill.\""},{"type":"attitude","q":"How does Grace feel at the end?","options":["Still angry, and she wants to leave","Not happy, but she accepts the offer","Delighted with the new plan"],"answer":1,"line":7,"why":"\"It's not ideal, but I suppose that's fair.\" She accepts, with one condition."}],"dictation":[5,7,8],"phrases":[{"p":"the booking's under…","m":"The booking is in this name."},{"p":"fully booked","m":"Every room is taken."},{"p":"our sister hotel","m":"Another hotel owned by the same company."},{"p":"take the first night off your bill","m":"Not charge you for the first night."}],"lines":[{"who":"A","text":"Good evening, welcome to the Harbour View. Checking in?","audio":"listening/b2-hotel-overbooked-01","sec":3.3},{"who":"B","text":"Yes, the booking's under Grace Miller. Three nights, a sea-view room.","audio":"listening/b2-hotel-overbooked-02","sec":3.9},{"who":"A","text":"Let me just find that. Ah. I'm really sorry, Ms Miller, but it looks like we're fully booked tonight. There's been a problem with our online system.","audio":"listening/b2-hotel-overbooked-03","sec":7.1},{"who":"B","text":"You're joking. I booked this two months ago, and I've got the confirmation email right here.","audio":"listening/b2-hotel-overbooked-04","sec":4.4},{"who":"A","text":"I can see that, and it's completely our mistake. What I can offer you is a room at our sister hotel, five minutes away, for tonight, and we'll pay for the taxi.","audio":"listening/b2-hotel-overbooked-05","sec":8.2},{"who":"B","text":"And the other two nights?","audio":"listening/b2-hotel-overbooked-06","sec":1.5},{"who":"A","text":"You'd be back here tomorrow, in a sea-view room as booked. We'd also take the first night off your bill.","audio":"listening/b2-hotel-overbooked-07","sec":5},{"who":"B","text":"Well, it's not ideal, but I suppose that's fair. As long as the room tomorrow really has a view.","audio":"listening/b2-hotel-overbooked-08","sec":5.3},{"who":"A","text":"It will, I promise. I'll put a note on your booking myself.","audio":"listening/b2-hotel-overbooked-09","sec":3.6}],"seconds":45},{"id":"b2-car-free-centre","level":"b2","title":"Should the city centre be car-free?","kind":"Radio interview","scene":"A radio host asks a transport researcher about a plan to close the centre to cars.","art":"roleplay/asking_directions.webp","speakers":{"A":{"name":"Ravi","role":"radio host","voice":"m"},"B":{"name":"Hannah Cole","role":"transport researcher","voice":"f"}},"questions":[{"type":"gist","q":"What is the interview about?","options":["A plan to close the city centre to cars","A new bus timetable","The price of parking"],"answer":0,"line":0,"why":"\"The plan to close the city centre to cars.\""},{"type":"detail","q":"What happens in the first few months, according to Hannah?","options":["Shops close","Traffic gets worse on nearby roads","Air in the centre gets worse"],"answer":1,"line":1,"why":"\"Traffic usually gets worse on the roads around the centre.\""},{"type":"detail","q":"Why are shop owners worried?","options":["They may lose customers who drive","Their rents will go up","Deliveries will cost more"],"answer":0,"line":4,"why":"\"They're worried they'll lose customers who drive in.\""},{"type":"tf","q":"Hannah agrees that some businesses could lose out.","options":["True","False"],"answer":0,"line":5,"why":"\"That's a fair concern, and it's true for some businesses.\""},{"type":"attitude","q":"What is Hannah's overall view of the plan?","options":["She is against it","She supports it, with one change","She has no opinion"],"answer":1,"line":7,"why":"She thinks it usually works, but \"I'd change that before it starts\" about the delivery times."}],"dictation":[4,6,7],"phrases":[{"p":"not straight away","m":"Not immediately."},{"p":"change their habits","m":"Start doing things differently."},{"p":"a fair concern","m":"A worry that makes sense."},{"p":"at the edge","m":"On the outside of an area."}],"lines":[{"who":"A","text":"This morning we're talking about the plan to close the city centre to cars. Hannah Cole studies urban transport. Hannah, will it work?","audio":"listening/b2-car-free-centre-01","sec":6.8},{"who":"B","text":"In most cities that have tried it, yes, but not straight away. For the first few months, traffic usually gets worse on the roads around the centre.","audio":"listening/b2-car-free-centre-02","sec":7.1},{"who":"A","text":"So why do it?","audio":"listening/b2-car-free-centre-03","sec":0.9},{"who":"B","text":"Because after that, people change their habits. They take the bus, they cycle, or they simply make fewer trips. Air quality in the centre improves quickly, and shops often see more visitors on foot.","audio":"listening/b2-car-free-centre-04","sec":11.4},{"who":"A","text":"Shop owners here say the opposite. They're worried they'll lose customers who drive in.","audio":"listening/b2-car-free-centre-05","sec":4.2},{"who":"B","text":"That's a fair concern, and it's true for some businesses, especially ones selling large items. That's why the better plans keep delivery access and some parking at the edge.","audio":"listening/b2-car-free-centre-06","sec":9.1},{"who":"A","text":"Does this plan do that?","audio":"listening/b2-car-free-centre-07","sec":1.5},{"who":"B","text":"Partly. There's parking at the edge, but delivery times are very limited. I'd change that before it starts.","audio":"listening/b2-car-free-centre-08","sec":5.9},{"who":"A","text":"Hannah Cole, thank you.","audio":"listening/b2-car-free-centre-09","sec":1.5}],"seconds":51},{"id":"b2-restaurant-bill","level":"b2","title":"A mistake on the bill","kind":"Conversation","scene":"A diner speaks to the waiter about the bill at the end of a meal.","art":"roleplay/ordering_food.webp","speakers":{"A":{"name":"Chris","role":"diner","voice":"m"},"B":{"name":"Nadia","role":"waiter","voice":"f"}},"questions":[{"type":"gist","q":"Why does Chris call the waiter?","options":["The food is cold","There are mistakes on the bill","He wants to order dessert"],"answer":1,"line":0,"why":"\"I think there might be a mistake on our bill.\""},{"type":"detail","q":"What was wrong with the bill?","options":["An extra main course, and the wine twice","The wrong drink prices","A missing service charge"],"answer":0,"line":2,"why":"Three main courses for two people, and \"the wine's on here twice\"."},{"type":"detail","q":"Why was the food late?","options":["The kitchen did not have enough staff","The oven broke","The order was lost"],"answer":0,"line":5,"why":"\"The kitchen's been short-staffed tonight.\""},{"type":"tf","q":"Chris and his friend will pay for their desserts.","options":["True","False"],"answer":1,"line":5,"why":"\"The desserts are on us\" means the restaurant pays for them."},{"type":"inference","q":"How does Nadia deal with the problem?","options":["She argues with Chris","She accepts the mistakes and offers more than he asked for","She calls the manager"],"answer":1,"line":5,"why":"She removes the extra items, apologises for the wait and adds free desserts."}],"dictation":[1,4,7],"phrases":[{"p":"What seems to be the problem?","m":"A polite way to ask what is wrong."},{"p":"mixes up","m":"Confuses one thing with another."},{"p":"short-staffed","m":"Without enough workers."},{"p":"on us","m":"Free: we will pay."}],"lines":[{"who":"A","text":"Excuse me, sorry. I think there might be a mistake on our bill.","audio":"listening/b2-restaurant-bill-01","sec":3.3},{"who":"B","text":"Oh, I'm sorry about that. Let me have a look. What seems to be the problem?","audio":"listening/b2-restaurant-bill-02","sec":3.9},{"who":"A","text":"We've been charged for three main courses, but there were only two of us. And the wine's on here twice.","audio":"listening/b2-restaurant-bill-03","sec":5.3},{"who":"B","text":"You're right, the second wine shouldn't be there. The third main course, I think that's the table next to you. Our system sometimes mixes up the table numbers.","audio":"listening/b2-restaurant-bill-04","sec":8.8},{"who":"A","text":"That makes sense. Also, we waited nearly an hour for the food, which wasn't great.","audio":"listening/b2-restaurant-bill-05","sec":4.7},{"who":"B","text":"I know, the kitchen's been short-staffed tonight, and I should have told you earlier. I'll take off the extra items, and the desserts are on us.","audio":"listening/b2-restaurant-bill-06","sec":6.8},{"who":"A","text":"That's kind of you, thanks. We weren't going to complain about the wait, but since you mention it.","audio":"listening/b2-restaurant-bill-07","sec":4.4},{"who":"B","text":"No, you're right to say something. I'll print a new bill now.","audio":"listening/b2-restaurant-bill-08","sec":3.3}],"seconds":43},{"id":"b2-flatmates-bills","level":"b2","title":"Sharing the bills","kind":"Conversation","scene":"Two flatmates talk about a high electricity bill in the kitchen.","art":"curriculum/visual-kitchen.webp","speakers":{"A":{"name":"Jess","role":"flatmate","voice":"f"},"B":{"name":"Amir","role":"flatmate","voice":"m"}},"questions":[{"type":"gist","q":"What are Jess and Amir talking about?","options":["How to share a high electricity bill","Who should clean the kitchen","Moving to a new flat"],"answer":0,"line":0,"why":"\"The electricity bill came this morning, and it's much higher than last winter.\""},{"type":"detail","q":"Why is Amir using more electricity?","options":["He has a new computer","He works from home more","He cooks every evening"],"answer":1,"line":3,"why":"\"I work from home three days a week now.\""},{"type":"detail","q":"What does Amir offer?","options":["To pay sixty percent until the spring","To pay the whole bill","To buy a new heater"],"answer":0,"line":5,"why":"\"What if I pay sixty percent until the spring?\""},{"type":"tf","q":"Amir agrees that he leaves his heater on.","options":["True","False"],"answer":0,"line":3,"why":"\"That's fair, I do leave it on.\""},{"type":"inference","q":"How would you describe the conversation?","options":["Angry and personal","Calm, and they reach an agreement","Short, with no decision"],"answer":1,"line":7,"why":"Jess says Amir is not doing anything wrong, and they agree on a plan: \"Deal.\""}],"dictation":[3,5,7],"phrases":[{"p":"Have you got a minute?","m":"A polite way to start a serious talk."},{"p":"splitting it fifty-fifty","m":"Each paying half."},{"p":"turn the heating down","m":"Make it less warm."},{"p":"Deal.","m":"I agree."}],"lines":[{"who":"A","text":"Amir, have you got a minute? The electricity bill came this morning, and it's much higher than last winter.","audio":"listening/b2-flatmates-bills-01","sec":5.3},{"who":"B","text":"Really? How much higher?","audio":"listening/b2-flatmates-bills-02","sec":1.5},{"who":"A","text":"Almost double. I think part of it is the heater in your room. It's on most of the day, even when you're out.","audio":"listening/b2-flatmates-bills-03","sec":5.9},{"who":"B","text":"That's fair, I do leave it on. I work from home three days a week now, so I'm here more than I used to be.","audio":"listening/b2-flatmates-bills-04","sec":5.3},{"who":"A","text":"I get that. I'm not saying you're doing anything wrong. But splitting it fifty-fifty doesn't feel quite right any more.","audio":"listening/b2-flatmates-bills-05","sec":5.6},{"who":"B","text":"No, you're right. What if I pay sixty percent until the spring? Then we can look at it again.","audio":"listening/b2-flatmates-bills-06","sec":5},{"who":"A","text":"That sounds fair. And maybe we could both turn the heating down a degree or two.","audio":"listening/b2-flatmates-bills-07","sec":4.2},{"who":"B","text":"Deal. I'll set a timer on mine too, so it goes off when I leave.","audio":"listening/b2-flatmates-bills-08","sec":3.6}],"seconds":39},{"id":"b2-learning-adult","level":"b2","title":"Is it too late to learn a language?","kind":"Podcast","scene":"A podcast host asks a linguist a question from a listener.","art":"hero-cards/erasmus-450.webp","speakers":{"A":{"name":"Mel","role":"podcast host","voice":"f"},"B":{"name":"Paul Reyes","role":"linguist","voice":"m"}},"questions":[{"type":"gist","q":"What is the listener's question?","options":["Whether children learn faster than adults","Whether it is too late to learn a language at fifty-two","Which language is the easiest"],"answer":1,"line":0,"why":"\"She wants to know if it's too late to learn Spanish.\""},{"type":"detail","q":"Why do adults often learn faster at the start?","options":["They have more free time","They spot patterns and can study on purpose","Their pronunciation is better"],"answer":1,"line":1,"why":"\"They're better at spotting patterns and they can study on purpose.\""},{"type":"detail","q":"What often goes wrong for adults?","options":["They expect too much too soon and rarely speak","They use bad books","They study too often"],"answer":0,"line":3,"why":"They \"expect to sound fluent after a few months\" and \"rarely speak\"."},{"type":"tf","q":"Paul says she will lose her accent if she practises enough.","options":["True","False"],"answer":1,"line":7,"why":"\"She'll probably always have one, and that's fine.\""},{"type":"detail","q":"What does Paul recommend?","options":["Three hours every Sunday","A little every day, and speaking from the first week","Only grammar for the first month"],"answer":1,"line":5,"why":"\"Speak from the first week\" and \"Twenty minutes a day is better than three hours on Sunday.\""}],"dictation":[2,4,7],"phrases":[{"p":"spotting patterns","m":"Noticing how things repeat."},{"p":"on purpose","m":"Deliberately, with a plan."},{"p":"give up","m":"Stop trying."},{"p":"so she keeps going","m":"So that she continues."}],"lines":[{"who":"A","text":"Today's question comes from a listener who's fifty-two. She wants to know if it's too late to learn Spanish. Paul?","audio":"listening/b2-learning-adult-01","sec":6.5},{"who":"B","text":"It's definitely not too late. Children have an advantage with pronunciation, but adults often learn faster at the start, because they're better at spotting patterns and they can study on purpose.","audio":"listening/b2-learning-adult-02","sec":9.1},{"who":"A","text":"So what goes wrong for adults?","audio":"listening/b2-learning-adult-03","sec":1.8},{"who":"B","text":"Usually time and expectations. Adults expect to sound fluent after a few months, and when they don't, they give up. They also tend to study grammar from a book but rarely speak.","audio":"listening/b2-learning-adult-04","sec":9.4},{"who":"A","text":"What would you tell our listener to do?","audio":"listening/b2-learning-adult-05","sec":1.8},{"who":"B","text":"Speak from the first week, even badly. Twenty minutes a day is better than three hours on Sunday. And choose topics she actually cares about, so she keeps going.","audio":"listening/b2-learning-adult-06","sec":8.8},{"who":"A","text":"And her accent?","audio":"listening/b2-learning-adult-07","sec":1.2},{"who":"B","text":"She'll probably always have one, and that's fine. The goal is to be understood, not to sound like a native speaker.","audio":"listening/b2-learning-adult-08","sec":6.2}],"seconds":47},{"id":"c1-attention-podcast","level":"c1","title":"Why is it hard to concentrate?","kind":"Podcast","scene":"A psychologist challenges the idea that our attention is getting worse.","speakers":{"A":{"name":"Nora","role":"host","voice":"f"},"B":{"name":"Ian Walsh","role":"psychologist","voice":"m"}},"questions":[{"type":"gist","q":"What is Ian Walsh's main argument?","options":["Attention is getting worse because people are lazy","Distraction comes mostly from our environment, not weak willpower","Technology has little effect on concentration"],"answer":1,"why":"He says attention hasn't shrunk and that the environment has changed. He also says the problem is \"largely not\" willpower.","line":2},{"type":"detail","q":"What hidden cost of interruptions does he mention?","options":["It takes a long time to regain deep focus","People forget what they read","Phones lose battery faster"],"answer":0,"why":"\"It can take over twenty minutes to regain deep focus.\"","line":4},{"type":"attitude","q":"How does he feel about people who blame themselves?","options":["He thinks it is a sensible habit","He thinks it is unfair","He is not interested"],"answer":1,"why":"He calls it \"rather unfair\", a mild way to say he disagrees with it.","line":6},{"type":"detail","q":"What does he say is the difficult part of his advice?","options":["Buying the right software","Persuading other people","Doing it consistently"],"answer":2,"why":"\"The hard part is doing it consistently.\"","line":10},{"type":"tf","q":"Ian Walsh agrees that our attention has shrunk.","options":["True","False"],"answer":1,"line":2,"why":"He challenges that idea: \"Our attention hasn't shrunk. What's changed is the environment.\""}],"dictation":[2,6,8],"phrases":[{"p":"I'd gently challenge the premise","m":"A polite way to say you disagree with the starting idea."},{"p":"carries a hidden cost","m":"Has a bad effect that is not obvious."},{"p":"rather than yourself","m":"Instead of yourself."}],"art":"hero-cards/konusma-sinavlari-450.webp","lines":[{"who":"A","text":"This week we're asking why it has become so hard to concentrate. With me is cognitive psychologist Ian Walsh.","audio":"listening/c1-attention-podcast-01","sec":6.5},{"who":"B","text":"Thanks, Nora. Although I'd gently challenge the premise.","audio":"listening/c1-attention-podcast-02","sec":3},{"who":"B","text":"Our attention hasn't shrunk. What's changed is the environment we're asking it to work in.","audio":"listening/c1-attention-podcast-03","sec":4.4},{"who":"A","text":"Meaning?","audio":"listening/c1-attention-podcast-04","sec":0.7},{"who":"B","text":"Meaning that nearly every app is designed to interrupt us, and each interruption carries a hidden cost. It can take over twenty minutes to regain deep focus.","audio":"listening/c1-attention-podcast-05","sec":7.9},{"who":"A","text":"So the problem isn't willpower.","audio":"listening/c1-attention-podcast-06","sec":2.1},{"who":"B","text":"Largely not. People blame themselves, which is rather unfair. You can't out-discipline a system built by hundreds of engineers to hold your attention.","audio":"listening/c1-attention-podcast-07","sec":7.6},{"who":"A","text":"What would you actually recommend, then?","audio":"listening/c1-attention-podcast-08","sec":2.1},{"who":"B","text":"Change the surroundings rather than yourself. Keep the phone in another room while you work.","audio":"listening/c1-attention-podcast-09","sec":4.7},{"who":"A","text":"That seems almost too simple.","audio":"listening/c1-attention-podcast-10","sec":1.8},{"who":"B","text":"It is simple, which is exactly why it works. The hard part is doing it consistently.","audio":"listening/c1-attention-podcast-11","sec":4.7}],"seconds":49},{"id":"c1-chatbot-meeting","level":"c1","title":"A chatbot for customer support","kind":"Team meeting","scene":"Three colleagues disagree politely about a new plan.","speakers":{"A":{"name":"Helen","role":"chair","voice":"f"},"B":{"name":"Marco","role":"analyst","voice":"m"},"C":{"name":"Jess","role":"support lead","voice":"f"}},"questions":[{"type":"gist","q":"What do they agree to do?","options":["Move all support to the chatbot now","Drop the idea completely","Try the chatbot on a small scale first"],"answer":2,"why":"Jess suggests a pilot with one product line. Marco and Helen accept.","line":6},{"type":"detail","q":"What is Jess's main worry?","options":["The bot may put queries in the wrong category and upset customers","The bot will cost too much","The bot will be slower than people"],"answer":0,"why":"\"If the bot gets it wrong, we've turned a small annoyance into a complaint.\"","line":4},{"type":"attitude","q":"How does Marco react to the pilot idea?","options":["He accepts it, with one condition","He refuses to discuss it","He is delighted"],"answer":0,"why":"\"I could live with that, provided we agree in advance what success looks like.\" This is a cautious yes.","line":7},{"type":"detail","q":"What will Marco do by Friday?","options":["Run the pilot","Write the success criteria","Contact customers"],"answer":1,"why":"Helen asks him to \"draft the criteria by Friday\".","line":8},{"type":"tf","q":"Jess doubts the numbers Marco presents.","options":["True","False"],"answer":1,"line":2,"why":"\"I don't doubt the numbers\", she says, but she thinks they do not tell the whole story."}],"dictation":[2,6,7],"phrases":[{"p":"I'm not convinced they tell the whole story","m":"A polite way to say the numbers are not enough."},{"p":"I could live with that","m":"I accept it, though it is not my first choice."},{"p":"provided we agree","m":"Only if we agree."},{"p":"revisit this","m":"Discuss it again later."}],"art":"hero-cards/yapay-zeka-450.webp","lines":[{"who":"A","text":"Right, item three: the proposal to move all client support to a chatbot. Marco, you've been looking at this.","audio":"listening/c1-chatbot-meeting-01","sec":6.8},{"who":"B","text":"I have. The numbers are persuasive. We'd cut response times by roughly sixty percent, and the cost per ticket would drop sharply.","audio":"listening/c1-chatbot-meeting-02","sec":7.3},{"who":"C","text":"I don't doubt the numbers, but I'm not convinced they tell the whole story. Our best-rated tickets are the complicated ones, where a person really listens.","audio":"listening/c1-chatbot-meeting-03","sec":7.6},{"who":"B","text":"Fair point, though the bot would only handle the routine queries.","audio":"listening/c1-chatbot-meeting-04","sec":3.6},{"who":"C","text":"In theory. In practice, customers don't always know which category they're in. If the bot gets it wrong, we've turned a small annoyance into a complaint.","audio":"listening/c1-chatbot-meeting-05","sec":7.9},{"who":"A","text":"So would it be fair to say you're not against automation, Jess, just against doing it all at once?","audio":"listening/c1-chatbot-meeting-06","sec":4.7},{"who":"C","text":"Exactly. A pilot with one product line would let us find out before we commit.","audio":"listening/c1-chatbot-meeting-07","sec":4.4},{"who":"B","text":"I could live with that, provided we agree in advance what success looks like.","audio":"listening/c1-chatbot-meeting-08","sec":3.6},{"who":"A","text":"Good. Marco, can you draft the criteria by Friday, and we'll revisit this next month?","audio":"listening/c1-chatbot-meeting-09","sec":5}],"seconds":53},{"id":"c1-rents-news","level":"c1","title":"Why rents keep rising","kind":"News interview","scene":"A presenter and an economics correspondent discuss rents.","speakers":{"A":{"name":"Presenter","role":"news presenter","voice":"m"},"B":{"name":"Leila Ahmed","role":"economics correspondent","voice":"f"}},"questions":[{"type":"gist","q":"What is Leila's main point?","options":["Rents are rising at the same speed everywhere","Rents are falling in smaller towns","The rise is uneven, with big cities hit hardest"],"answer":2,"why":"She says the average hides variation: about fifteen percent in the biggest cities, and barely any change in smaller towns.","line":3},{"type":"inference","q":"What does \"that conceals quite a lot of variation\" mean?","options":["The average hides big differences","The figures are wrong","The government is hiding the data"],"answer":0,"why":"\"Conceals\" means hides. A single average can hide big differences between places.","line":1},{"type":"detail","q":"Why have many landlords sold their properties?","options":["Rents fell","Higher mortgage rates reduced their profits","New laws stopped them renting"],"answer":1,"why":"\"Higher mortgage rates have eaten into their profits.\"","line":6},{"type":"attitude","q":"How hopeful is Leila about the short term?","options":["Very hopeful","Not hopeful","She does not give an opinion"],"answer":1,"why":"\"Not in the short term, I'm afraid.\" Even \"at best\", prices may only level out next year.","line":9},{"type":"tf","q":"In smaller towns, rents rose by about fifteen percent.","options":["True","False"],"answer":1,"line":3,"why":"Fifteen percent is the rise in the biggest cities. In smaller towns rents \"have barely moved\"."}],"dictation":[4,7,9],"phrases":[{"p":"that conceals quite a lot of variation","m":"The average hides big differences."},{"p":"a widening gap rather than a uniform squeeze","m":"Differences are growing; not everyone is hit equally."},{"p":"eaten into their profits","m":"Reduced them little by little."},{"p":"at best","m":"In the most hopeful case."}],"art":"hero-cards/mimari-tasarim-450.webp","lines":[{"who":"A","text":"Rents in major cities have risen again, according to figures published this morning. Our economics correspondent, Leila Ahmed, joins me. Leila, how bad is it?","audio":"listening/c1-rents-news-01","sec":8.2},{"who":"B","text":"Well, the headline figure is an average rise of nine percent over the past year, but that conceals quite a lot of variation.","audio":"listening/c1-rents-news-02","sec":6.5},{"who":"A","text":"In what way?","audio":"listening/c1-rents-news-03","sec":0.9},{"who":"B","text":"In the biggest cities, the increase is closer to fifteen percent, whereas in smaller towns rents have barely moved.","audio":"listening/c1-rents-news-04","sec":6.2},{"who":"B","text":"So what we're seeing is a widening gap rather than a uniform squeeze.","audio":"listening/c1-rents-news-05","sec":4.2},{"who":"A","text":"And what's driving it? Is it simply a shortage of homes?","audio":"listening/c1-rents-news-06","sec":3},{"who":"B","text":"That's part of it, certainly. But many landlords have also sold up, because higher mortgage rates have eaten into their profits.","audio":"listening/c1-rents-news-07","sec":6.5},{"who":"B","text":"Fewer rental properties means more competition for each one.","audio":"listening/c1-rents-news-08","sec":3.3},{"who":"A","text":"Is there any relief in sight?","audio":"listening/c1-rents-news-09","sec":1.5},{"who":"B","text":"Not in the short term, I'm afraid. Most analysts expect prices to level out next year at best.","audio":"listening/c1-rents-news-10","sec":5.6}],"seconds":49},{"id":"c1-back-to-office","level":"c1","title":"Back to the office?","kind":"Panel discussion","scene":"A host talks to an HR director and a staff representative about a new office rule.","art":"hero-cards/is-toplantilari-450.webp","speakers":{"A":{"name":"Neil","role":"host","voice":"m"},"B":{"name":"Clara","role":"HR director","voice":"f"},"C":{"name":"Tom","role":"staff representative","voice":"m"}},"questions":[{"type":"gist","q":"What is the discussion about?","options":["A plan to bring staff back to the office","A pay rise for new staff","Closing an office"],"answer":0,"line":0,"why":"\"The company wants everyone back in the office four days a week from January.\""},{"type":"detail","q":"Why does Clara want people back?","options":["To save money on rent","New staff learn slowly and feel invisible","Managers cannot check work"],"answer":1,"line":1,"why":"New staff \"learn the job far more slowly\" and \"feel invisible\"."},{"type":"attitude","q":"What is Tom's main objection?","options":["He dislikes offices","One rule for everyone, with no clear exceptions","The policy starts too late"],"answer":1,"line":3,"why":"\"We're not against offices. What we object to is a single rule for everyone.\""},{"type":"inference","q":"What does Clara admit?","options":["The exceptions are not ready yet","The policy is a mistake","Some staff will lose their jobs"],"answer":0,"line":4,"why":"\"Admittedly we haven't worked out the details yet.\""},{"type":"tf","q":"Clara says she would rather delay the start than get it wrong.","options":["True","False"],"answer":0,"line":6,"why":"\"I'd rather delay the start than get it wrong.\" She still cannot promise a new date."}],"dictation":[4,6,8],"phrases":[{"p":"Frankly","m":"Honestly; said before a direct opinion."},{"p":"feel invisible","m":"Feel that nobody notices you."},{"p":"With respect","m":"A polite way to disagree strongly."},{"p":"take it to the board","m":"Bring the question to the people who run the company."}],"lines":[{"who":"A","text":"The company wants everyone back in the office four days a week from January. Clara, you designed the policy. Why now?","audio":"listening/c1-back-to-office-01","sec":6.2},{"who":"B","text":"Frankly, because new staff are struggling. People who joined during the remote years learn the job far more slowly, and they tell us they feel invisible.","audio":"listening/c1-back-to-office-02","sec":7.9},{"who":"A","text":"Tom, the staff association isn't convinced.","audio":"listening/c1-back-to-office-03","sec":3},{"who":"C","text":"We're not against offices. What we object to is a single rule for everyone. Half our members have long commutes, and some moved further away precisely because remote work was offered to them.","audio":"listening/c1-back-to-office-04","sec":9.4},{"who":"B","text":"Which is why there'll be exceptions, though admittedly we haven't worked out the details yet.","audio":"listening/c1-back-to-office-05","sec":4.2},{"who":"C","text":"With respect, that's rather the problem. People are being asked to rearrange childcare for January with no idea whether they'll qualify.","audio":"listening/c1-back-to-office-06","sec":7.3},{"who":"B","text":"That's a fair point, and I'd rather delay the start than get it wrong.","audio":"listening/c1-back-to-office-07","sec":3.3},{"who":"A","text":"So January might move?","audio":"listening/c1-back-to-office-08","sec":1.8},{"who":"B","text":"I can't promise that today. But I'll take it to the board this week.","audio":"listening/c1-back-to-office-09","sec":3.6}],"seconds":49},{"id":"c1-lecture-memory","level":"c1","title":"A lecture: why we forget","kind":"Lecture","scene":"A psychology lecturer opens a class on forgetting.","art":"hero-cards/ielts-450.webp","speakers":{"A":{"name":"Dr Rowe","role":"lecturer","voice":"f"}},"questions":[{"type":"gist","q":"What is the lecture mainly about?","options":["How memories are formed","Why we forget, and how remembering works","How to be a good witness"],"answer":1,"line":0,"why":"Memory formation was last week. Today is \"why we lose them\"."},{"type":"detail","q":"What is interference?","options":["Memories fading with time","New and old information competing","Forgetting on purpose"],"answer":1,"line":2,"why":"\"New information competes with old information.\""},{"type":"inference","q":"Why does she mention a new phone number?","options":["As an everyday example of interference","To give students her number","To show that memory is perfect"],"answer":0,"line":3,"why":"The old and new numbers are similar and get in each other's way: \"you've experienced this first hand\"."},{"type":"tf","q":"Testing yourself works better than rereading your notes.","options":["True","False"],"answer":0,"line":6,"why":"\"Testing yourself, rather than rereading your notes, strengthens memories far more effectively.\""},{"type":"attitude","q":"How does she describe remembering?","options":["Like replaying a recording","As rebuilding an event, which can change it","As completely reliable"],"answer":1,"line":4,"why":"\"Remembering is not like replaying a recording. Each time we recall an event, we rebuild it.\""}],"dictation":[5,6,7],"phrases":[{"p":"less flattering","m":"Making us look less good."},{"p":"far from the whole story","m":"Only a small part of the explanation."},{"p":"first hand","m":"Yourself, directly."},{"p":"the practical upshot","m":"What it means in practice."}],"lines":[{"who":"A","text":"Good morning. Last week we looked at how memories are formed. Today I want to turn to the less flattering question of why we lose them.","audio":"listening/c1-lecture-memory-01","sec":6.8},{"who":"A","text":"The intuitive answer is that memories simply fade over time, like ink in sunlight. There's some truth in that, but it's far from the whole story.","audio":"listening/c1-lecture-memory-02","sec":8.2},{"who":"A","text":"A great deal of forgetting seems to be caused by interference. New information competes with old information, particularly when the two are similar.","audio":"listening/c1-lecture-memory-03","sec":8.2},{"who":"A","text":"If you've ever changed your phone number and then struggled to remember the new one, or the old one, you've experienced this first hand.","audio":"listening/c1-lecture-memory-04","sec":6.8},{"who":"A","text":"The other striking finding is that remembering is not like replaying a recording. Each time we recall an event, we rebuild it, and in doing so we can quietly change it.","audio":"listening/c1-lecture-memory-05","sec":9.4},{"who":"A","text":"This is why two honest witnesses can give strikingly different accounts of the same accident.","audio":"listening/c1-lecture-memory-06","sec":4.7},{"who":"A","text":"The practical upshot for students is rather encouraging. Testing yourself, rather than rereading your notes, strengthens memories far more effectively.","audio":"listening/c1-lecture-memory-07","sec":7.9},{"who":"A","text":"So, before next week, I'd like you to try exactly that with today's material.","audio":"listening/c1-lecture-memory-08","sec":4.4}],"seconds":59},{"id":"c1-startup-pitch","level":"c1","title":"Questions after a pitch","kind":"Meeting","scene":"An investor questions a founder after his presentation.","art":"hero-cards/is-sunumlari-erkek-450.webp","speakers":{"A":{"name":"Rachel","role":"investor","voice":"f"},"B":{"name":"Sam","role":"founder","voice":"m"}},"questions":[{"type":"gist","q":"What is happening?","options":["An investor asks questions after a pitch","Two founders plan a launch","A customer complains about an app"],"answer":0,"line":0,"why":"\"That was a very polished pitch. Can I ask a few questions?\""},{"type":"detail","q":"What is the fifty thousand users figure based on?","options":["A market report","A pilot with two thousand sign-ups","The competitors' numbers"],"answer":1,"line":3,"why":"\"Mainly on our pilot. We had two thousand people sign up in six weeks.\""},{"type":"inference","q":"What does Rachel suggest about pilot users?","options":["They may be keener than typical users","They pay more","They are mostly freelancers"],"answer":0,"line":4,"why":"\"Pilots tend to attract enthusiasts\", so the results may look better than real life."},{"type":"tf","q":"Most of the pilot users are still using the product.","options":["True","False"],"answer":1,"line":5,"why":"Only \"around a third\" are still using it."},{"type":"attitude","q":"What does Rachel think of Sam's answer about the competition?","options":["It is weak","It is better than what was in his slides","It is too aggressive"],"answer":1,"line":8,"why":"\"That's a sharper answer than the one in your slides. I'd lead with that next time.\""}],"dictation":[3,5,7],"phrases":[{"p":"a polished pitch","m":"A well-prepared presentation."},{"p":"tend to attract enthusiasts","m":"Usually bring in very keen people."},{"p":"isn't spectacular","m":"Is not impressive."},{"p":"lead with that","m":"Say that first."}],"lines":[{"who":"A","text":"Thanks, Sam. That was a very polished pitch. Can I ask a few questions?","audio":"listening/c1-startup-pitch-01","sec":4.2},{"who":"B","text":"Of course, go ahead.","audio":"listening/c1-startup-pitch-02","sec":1.5},{"who":"A","text":"You said you expect fifty thousand users by the end of next year. What's that based on?","audio":"listening/c1-startup-pitch-03","sec":4.4},{"who":"B","text":"Mainly on our pilot. We had two thousand people sign up in six weeks, with almost no marketing.","audio":"listening/c1-startup-pitch-04","sec":5},{"who":"A","text":"That's encouraging, although pilots tend to attract enthusiasts. I'd be curious how many of those two thousand are still using it.","audio":"listening/c1-startup-pitch-05","sec":6.8},{"who":"B","text":"Around a third, which I know isn't spectacular. We think better onboarding will fix most of that.","audio":"listening/c1-startup-pitch-06","sec":5},{"who":"A","text":"Perhaps. To be honest, I'm less worried about the numbers than about the competition. Two much bigger companies are launching something similar this spring.","audio":"listening/c1-startup-pitch-07","sec":7.6},{"who":"B","text":"They are, but they're aiming at large businesses. We're focused on freelancers, who they've largely ignored.","audio":"listening/c1-startup-pitch-08","sec":5.6},{"who":"A","text":"That's a sharper answer than the one in your slides. I'd lead with that next time.","audio":"listening/c1-startup-pitch-09","sec":4.2}],"seconds":47},{"id":"c1-food-waste","level":"c1","title":"Supermarkets and food waste","kind":"News report","scene":"A news presenter talks to a consumer reporter about wasted food.","art":"hero-cards/market-alisverisi-450.webp","speakers":{"A":{"name":"Joanna","role":"news presenter","voice":"f"},"B":{"name":"Mark Evans","role":"consumer reporter","voice":"m"}},"questions":[{"type":"gist","q":"What is the report about?","options":["Why food is wasted, and what supermarkets are doing","New prices in supermarkets","A food shortage"],"answer":0,"line":0,"why":"Mark has been looking into why so much edible food is thrown away."},{"type":"detail","q":"Where does most food waste happen?","options":["In supermarkets","On farms","In people's homes"],"answer":2,"line":1,"why":"\"Most food waste, around two thirds, actually happens in our homes.\""},{"type":"inference","q":"What does \"Not entirely\" tell you?","options":["Supermarkets share some of the blame","Supermarkets have no responsibility","The reporter has no opinion"],"answer":0,"line":3,"why":"They are not completely \"off the hook\": offers like buy one, get one free make people buy too much."},{"type":"detail","q":"Why have some chains removed best before dates?","options":["To save money on labels","People threw away food that was still fine","The law changed"],"answer":1,"line":5,"why":"\"People were throwing away food that was perfectly fine.\""},{"type":"tf","q":"The results of the change are clear and checked independently.","options":["True","False"],"answer":1,"line":7,"why":"\"It's early days\", and \"the data isn't independent yet\"."}],"dictation":[2,4,7],"phrases":[{"p":"edible food","m":"Food that is safe to eat."},{"p":"off the hook","m":"Free from blame."},{"p":"on the grounds that","m":"For the reason that."},{"p":"It's early days.","m":"It is too soon to know."}],"lines":[{"who":"A","text":"Supermarkets threw away an estimated three hundred thousand tonnes of edible food last year. Our consumer reporter, Mark Evans, has been looking into why.","audio":"listening/c1-food-waste-01","sec":8.2},{"who":"B","text":"The figures are striking, but the supermarkets would argue they're not the whole picture. Most food waste, around two thirds, actually happens in our homes.","audio":"listening/c1-food-waste-02","sec":7.9},{"who":"A","text":"So are the supermarkets off the hook?","audio":"listening/c1-food-waste-03","sec":2.1},{"who":"B","text":"Not entirely. Critics point to offers like buy one, get one free, which encourage people to buy more than they can eat. Some chains have quietly dropped them on fresh food.","audio":"listening/c1-food-waste-04","sec":8.8},{"who":"A","text":"And what about best before dates?","audio":"listening/c1-food-waste-05","sec":1.8},{"who":"B","text":"That's where things are changing fastest. Several chains have removed best before dates from fruit and vegetables altogether, on the grounds that people were throwing away food that was perfectly fine.","audio":"listening/c1-food-waste-06","sec":9.4},{"who":"A","text":"Has it made a difference?","audio":"listening/c1-food-waste-07","sec":1.5},{"who":"B","text":"It's early days. The first figures suggest a modest drop, but the chains themselves admit the data isn't independent yet.","audio":"listening/c1-food-waste-08","sec":6.2}],"seconds":48},{"id":"c1-salary-offer","level":"c1","title":"Negotiating a job offer","kind":"Phone call","scene":"A recruiter calls a candidate with a job offer.","art":"hero-cards/is-mulakatlari-450.webp","speakers":{"A":{"name":"Laura","role":"recruiter","voice":"f"},"B":{"name":"Daniel","role":"candidate","voice":"m"}},"questions":[{"type":"gist","q":"What is the call about?","options":["Daniel is negotiating a job offer","Daniel is complaining about his salary","Laura is cancelling an interview"],"answer":0,"line":0,"why":"Laura offers him the role, and they discuss the salary and other terms."},{"type":"detail","q":"What salary was Daniel hoping for?","options":["Fifty-two thousand","Around fifty-eight thousand","Sixty thousand"],"answer":1,"line":3,"why":"\"Something closer to fifty-eight.\""},{"type":"inference","q":"What does Laura suggest about the salary?","options":["It will definitely go up","There may not be much room to raise it","It is higher than other offers"],"answer":1,"line":4,"why":"\"I'm not sure there's that much flexibility in the budget.\""},{"type":"detail","q":"Which alternative does Laura seem open to?","options":["An extra week of holiday","A review after six months","A company car"],"answer":1,"line":6,"why":"\"A six month review is something we've agreed before.\""},{"type":"tf","q":"Daniel says he might not take the job.","options":["True","False"],"answer":1,"line":7,"why":"\"I'm very keen on the job.\" He wants a deal that works for both sides."}],"dictation":[1,6,8],"phrases":[{"p":"the scope of the role","m":"How much the job covers."},{"p":"flexibility in the budget","m":"Room to spend more."},{"p":"would there be room on…","m":"Could you be flexible about…"},{"p":"Leave it with me.","m":"I will deal with it."}],"lines":[{"who":"A","text":"Daniel, it's Laura from Kestrel. I'm delighted to say the team would like to offer you the role.","audio":"listening/c1-salary-offer-01","sec":5},{"who":"B","text":"That's wonderful news, thank you. I really enjoyed meeting everyone.","audio":"listening/c1-salary-offer-02","sec":3.6},{"who":"A","text":"The offer is fifty-two thousand, with the usual benefits. How does that sound?","audio":"listening/c1-salary-offer-03","sec":4.4},{"who":"B","text":"I appreciate it. I'll be honest, I was hoping for something closer to fifty-eight, given the scope of the role and my experience with the systems you're moving to.","audio":"listening/c1-salary-offer-04","sec":7.3},{"who":"A","text":"I understand. I'm not sure there's that much flexibility in the budget, but I can certainly ask.","audio":"listening/c1-salary-offer-05","sec":4.7},{"who":"B","text":"Thank you. And if the salary really can't move, would there be room on other things? Say an extra week of holiday, or a review after six months rather than a year?","audio":"listening/c1-salary-offer-06","sec":8.5},{"who":"A","text":"That's a sensible way of putting it. A six month review is something we've agreed before.","audio":"listening/c1-salary-offer-07","sec":4.4},{"who":"B","text":"Great. I'm very keen on the job, so I'd like to find something that works for both of us.","audio":"listening/c1-salary-offer-08","sec":4.4},{"who":"A","text":"Leave it with me. I'll come back to you by Friday.","audio":"listening/c1-salary-offer-09","sec":2.7}],"seconds":47}]}