{ "id": "work-meeting", "title": "Team meeting", "group": "work", "partner": { "name": "Daniel", "role": "team lead" }, "topic": [ "project*", "report*", "meeting*", "team", "deadline*", "plan", "launch*", "client*", "website", "task*", "file*", "email*", "help", "ready", "finish*", "delay*", "update*", "test*", "date", "work*", "week", "manager", "colleague*" ], "levels": { "A2": { "goal": "Say what you're working on and when it will be ready.", "phrases": [ { "text": "This week I'm working on…", "re": "\\b(i'm|i am) working on\\b" }, { "text": "It's almost finished.", "re": "\\b(almost|nearly) (finished|done|ready)\\b" }, { "text": "It'll be ready by Thursday.", "re": "\\b(it'll|it will) be ready\\b" }, { "text": "I need some help with…", "re": "\\bhelp with\\b" }, { "text": "I'll send it after the meeting.", "re": "\\b(i'll|i will) send\\b" } ], "words": [ { "w": "ready by Friday", "m": "finished on Friday or before" }, { "w": "almost finished", "m": "nearly done, only a little is left" }, { "w": "after the meeting", "m": "when the meeting ends" } ], "steps": [ { "id": "task", "task": "Say what you're working on", "say": "Morning! What are you working on this week?", "hint": "A report? A project? Something else?", "model": "This week I'm working on the sales report.", "options": [ { "id": "work", "any": [ "report*", "project*", "presentation*", "email*", "website", "app", "design*", "plan*", "budget", "data", "test*", "customer*", "client*", "order*", "meeting*", "document*", "file*", "code", "coding", "bug*", "sales", "marketing", "training", "invoice*", "list", "spreadsheet", "excel", "slides", "video", "event", "working on", "numbers", "survey", "calls", "contract*", "product*", "menu", "page*", "post*", "social media", "research", "translation", "article", "campaign", "logo", "stock", "deliver*" ] } ], "tests": { "on": [ "This week I'm working on the sales report.", "a new website", "I'm doing the budget for next year" ], "partly": [ "good morning" ], "off": [ "my cat likes fish" ], "unclear": [ "erm" ] } }, { "id": "going", "task": "Say how it's going", "say": "Is it going okay?", "hint": "Is it going well, or is it hard?", "model": "Yes, it's going well. It's almost finished.", "options": [ { "id": "problem", "any": [ "problem*", "slow", "hard", "difficult", "not really", "not great", "not good", "not well", "behind", "late", "stuck", "help", "issue*", "so so", "too much", "busy", "not easy", "tired", "stress*", "not sure" ], "reply": "Do you need some help with it?", "next": "help" }, { "id": "well", "any": [ "well", "good", "fine", "great", "okay", "ok", "yes", "yeah", "on track", "no problem*", "almost", "nearly", "finished", "done", "easy", "all good", "perfect" ], "reply": "@good" } ], "tests": { "on": [ "Yes, it's going well. It's almost finished. => well", "it's okay, but a bit slow => problem", "no problems, it's fine => well", "not really, I'm stuck => problem" ], "partly": [ "the report" ], "off": [ "my cat likes fish" ] } }, { "id": "help", "jump": true, "task": "Say if you need help", "hint": "Can someone from the team help you?", "model": "Yes, please. I need some help with the numbers.", "options": [ { "id": "no", "any": [ "no", "no thanks", "i'm okay", "i am okay", "i'm fine", "i am fine", "i can do it", "myself", "not now", "don't need", "do not need", "it's okay", "alone", "no need", "manage" ], "reply": "@okay" }, { "id": "yes", "any": [ "yes", "please", "help", "that would be", "great", "thank*", "yeah", "sure", "good idea", "someone", "somebody", "need", "with the" ], "reply": "Okay. Mia can help you." } ], "tests": { "on": [ "Yes, please. I need some help with the numbers. => yes", "no thanks, I can do it => no", "I don't need help => no", "yes, that would be great => yes" ], "partly": [ "the report" ], "off": [ "my cat likes fish" ] } }, { "id": "ready", "task": "Say when it will be ready", "say": "When will it be ready?", "hint": "Today? Thursday? Next week?", "model": "It'll be ready by Thursday.", "options": [ { "id": "when", "any": [ "monday", "tuesday", "wednesday", "thursday", "friday", "tomorrow", "today", "tonight", "next week", "this week", "end of", "weekend", "/\\b\\d+\\b/", "soon", "morning", "afternoon", "evening", "days", "hour*", "month", "later", "already", "right now", "week", "one", "two", "three", "four", "five" ], "reply": "@perfect" } ], "tests": { "on": [ "It'll be ready by Thursday.", "tomorrow morning", "in two days", "next week, I think" ], "partly": [ "it's almost finished" ], "off": [ "my cat likes fish" ] } }, { "id": "file", "ahead": false, "task": "Answer about the file", "say": "Can you send me the file after the meeting?", "hint": "Can you email it to me today?", "model": "Sure, I'll send it after the meeting.", "options": [ { "id": "notyet", "any": [ "not ready", "not finished", "not done", "not yet", "tomorrow", "later", "next week", "isn't ready", "is not ready", "when it's ready", "when it is ready", "friday", "thursday", "not today", "can't", "cannot" ], "reply": "Okay, send it when it's ready." }, { "id": "yes", "any": [ "yes", "sure", "of course", "okay", "ok", "no problem", "i will", "i'll", "send", "email", "right after", "after the meeting", "now", "today", "yeah", "fine" ], "reply": "@great" } ], "tests": { "on": [ "Sure, I'll send it after the meeting. => yes", "it's not ready yet, sorry => notyet", "yes, I'll email it now => yes", "I can send it on Friday => notyet" ], "partly": [ "the report" ], "off": [ "my cat likes fish" ] } } ], "close": "Thanks, everyone. Let's talk again on Friday.", "watch": [ { "re": "\\b(?:i am|i'm) (finish|fix|check|test|email|print|call)\\b", "better": "I've $1ed", "note": "For something done, say “I’ve $1ed”.", "tests": { "yes": [ "I am finish the report", "I'm check the numbers" ], "no": [ "I've finished the report", "I'm finishing the report" ] } }, { "re": "\\b(it|this|that|everything|the \\w+)(?: will|'ll) (ready|finished|done|complete)\\b", "better": "$1 will be $2", "note": "Don’t forget “be”: it’ll be ready.", "tests": { "yes": [ "it will ready on Friday", "the report will ready tomorrow", "it'll ready soon" ], "no": [ "it will be ready on Friday", "it'll be ready soon" ] } }, { "re": "\\bhelp for (the|my|this|that|a)\\b", "better": "help with $1", "note": "We get help “with” a task: help with the report.", "tests": { "yes": [ "I need help for the report" ], "no": [ "I need help with the report", "thanks for the help" ] } }, { "re": "\\b(is|it's|are|be|almost|nearly|already) finish\\b", "better": "$1 finished", "note": "Say “it’s finished” or “it’s almost finished”.", "tests": { "yes": [ "it's almost finish", "the report is finish" ], "no": [ "it's almost finished", "I will finish it today", "I didn't finish it" ] } } ] }, "B1": { "goal": "Give an update, explain a delay and ask for what you need.", "phrases": [ { "text": "We're a bit behind on…", "re": "\\bbehind (on|with)\\b" }, { "text": "The main problem is…", "re": "\\bthe (main )?(problem|issue) is\\b" }, { "text": "Could someone help with…?", "re": "\\b(could|can) (someone|somebody|anyone) help\\b" }, { "text": "If we…, we could…", "re": "\\bif we\\b" }, { "text": "I'll send an updated plan today.", "re": "\\b(i'll|i will) send\\b" } ], "words": [ { "w": "on track", "m": "going as planned, not late" }, { "w": "behind", "m": "later than planned" }, { "w": "launch part of it", "m": "start with some pages and add the rest later" } ], "steps": [ { "id": "update", "task": "Give a quick update", "say": "Let's start. Can you give us a quick update on the website?", "hint": "What's finished, and what's next?", "model": "The home page is finished. We're a bit behind on the shop pages.", "options": [ { "id": "update", "any": [ "done", "finished", "ready", "working on", "page*", "design*", "test*", "almost", "nearly", "half", "percent", "/\\b\\d+\\b/", "home page", "shop", "behind", "late", "delay*", "on track", "going well", "going okay", "going fine", "progress", "launch*", "build*", "code", "coding", "bug*", "content", "text", "image*", "photo*", "menu", "mobile", "checkout", "payment*", "started", "next", "still" ], "reply": "@thanks" } ], "tests": { "on": [ "The home page is finished. We're a bit behind on the shop pages.", "it's going well, about 80 percent done", "we're still testing the payment page" ], "partly": [ "good morning, everyone" ], "off": [ "my cat likes fish" ] } }, { "id": "delay", "ahead": false, "task": "Explain the delay", "say": "I hear the shop pages are behind. What's the problem?", "hint": "Is it the design, the testing, or something else?", "model": "The main problem is testing. We found a lot of bugs.", "options": [ { "id": "cause", "any": [ "test*", "bug*", "client*", "design*", "content", "text", "photo*", "image*", "payment*", "server", "people", "staff", "sick", "ill", "holiday", "team", "developer*", "waiting", "feedback", "change*", "more work", "extra", "main problem", "problem is", "because", "slow", "wait*", "approv*", "data", "supplier", "error*", "broke*", "missing", "late", "busy", "someone", "nobody", "no one" ], "reply": "@i-see" } ], "tests": { "on": [ "The main problem is testing. We found a lot of bugs.", "we're waiting for the photos from the client", "two developers are on holiday" ], "partly": [ "the home page is done" ], "off": [ "my cat likes fish" ] } }, { "id": "need", "ahead": false, "task": "Ask for what you need", "say": "What do you need from the rest of the team?", "hint": "More time? Or someone to help with testing?", "model": "Could someone help with testing? Then we could finish next week.", "options": [ { "id": "time", "any": [ "more time", "extra time", "time", "another week", "one more week", "two weeks", "a few days", "more days", "new date", "later date", "deadline", "move the date", "push" ], "reply": "Hmm. Could we launch part of it first?", "next": "part" }, { "id": "people", "any": [ "help*", "someone", "somebody", "anyone", "person", "people", "designer", "developer*", "tester", "test*", "photo*", "text", "content", "feedback", "answer*", "review*", "check*", "support", "hands", "colleague*" ], "reply": "Okay, I'll ask Sara to help you." }, { "id": "nothing", "any": [ "nothing", "don't need", "do not need", "we're fine", "we are fine", "we're okay", "all good", "no" ], "reply": "@okay" } ], "tests": { "on": [ "Could someone help with testing? Then we could finish next week. => people", "we need one more week => time", "more time, please => time", "nothing, we're fine => nothing", "someone to check the texts => people" ], "partly": [ "the shop pages" ], "off": [ "my cat likes fish" ] } }, { "id": "part", "jump": true, "task": "Answer the idea of launching part", "hint": "Maybe the main pages first, then the shop later?", "model": "That could work. If we launch the main pages first, we could add the shop later.", "options": [ { "id": "no", "any": [ "not a good idea", "don't think", "do not think", "not sure", "risky", "risk", "client wants", "all at once", "everything together", "no", "not possible", "won't work", "will not work", "confus*", "better to wait", "rather wait", "whole thing" ], "reply": "@fair-enough" }, { "id": "yes", "any": [ "yes", "good idea", "great idea", "could work", "makes sense", "sounds good", "why not", "sure", "okay", "first", "later", "if we", "main pages", "that works", "possible", "agree", "definitely", "of course" ], "reply": "@great" } ], "tests": { "on": [ "That could work. If we launch the main pages first, we could add the shop later. => yes", "I'm not sure, the client wants everything together => no", "yes, good idea => yes", "no, that's too risky => no" ], "partly": [ "the testing is slow" ], "off": [ "my cat likes fish" ] } }, { "id": "date", "ahead": false, "task": "Agree on a new date", "say": "Can you put a new date in the plan?", "hint": "When can you send the updated plan?", "model": "Sure. I'll send an updated plan today.", "options": [ { "id": "yes", "any": [ "today", "tomorrow", "this afternoon", "after the meeting", "send", "update*", "new plan", "new date", "monday", "tuesday", "wednesday", "thursday", "friday", "next week", "end of", "i'll", "i will", "sure", "of course", "yes", "okay", "no problem", "calendar", "plan", "/\\b\\d+\\b/" ], "reply": "@perfect" } ], "tests": { "on": [ "Sure. I'll send an updated plan today.", "yes, by Friday", "I'll update it after the meeting" ], "partly": [ "the testing is slow" ], "off": [ "my cat likes fish" ] } } ], "close": "Thanks. Let's check again next week.", "watch": [ { "re": "\\b(we are|we're|i am|i'm|it is|it's|they are|they're) (?:a bit |a little |very |quite |so )?late with\\b", "better": "$1 a bit behind on", "note": "In meetings, “behind” is the usual word for delays.", "tests": { "yes": [ "we are late with the shop pages", "I'm a bit late with the texts" ], "no": [ "we're a bit behind on the shop pages", "I'm late for the meeting" ] } }, { "re": "\\b(propose|proposed|suggest|suggested)(?: that)? we will (\\w+)", "better": "$1 we $2", "note": "After “suggest”, no “will”: I suggest we launch.", "tests": { "yes": [ "I propose that we will launch in two parts", "I suggest we will wait" ], "no": [ "I suggest we launch in two parts" ] } }, { "re": "\\b(suggest|suggested|propose|proposed) to (?!the |my |our |you |him |her |them |daniel )(\\w+)", "better": "$1 we $2", "note": "Say “I suggest we…”, not “I suggest to…”.", "tests": { "yes": [ "I suggest to launch the main pages first" ], "no": [ "I suggest we launch the main pages first", "I suggested it to Daniel", "I suggest to the team that we wait" ] } }, { "re": "(?<=^|[.,!?]\\s*)(somebody|someone|anybody|anyone) can (\\w+)", "better": "could someone $2", "note": "Start a request with “Could”: could someone help?", "tests": { "yes": [ "Someone can help me with testing?", "Thanks. Somebody can check the texts?" ], "no": [ "Could someone help me with testing?", "if someone can help, great" ] } } ] }, "B2": { "goal": "Disagree politely, suggest another way and agree on next steps.", "phrases": [ { "text": "I see your point, but…", "re": "\\bsee your point\\b" }, { "text": "What if we…?", "re": "\\bwhat if we\\b" }, { "text": "The risk is…", "re": "\\bthe (main |big )?risk is\\b" }, { "text": "So, to sum up, …", "re": "\\bto sum up\\b|\\bin short\\b" } ], "words": [ { "w": "push the launch", "m": "move the start to a later date" }, { "w": "in front of clients", "m": "where clients can see it" }, { "w": "to sum up", "m": "to say the main points again, briefly" } ], "steps": [ { "id": "march", "task": "Give your view on March", "say": "I think we should push the launch to March. Thoughts?", "hint": "Does March work, or do you see a problem with it?", "model": "I see your point, but the risk is losing clients. What if we launch in February?", "options": [ { "id": "against", "any": [ "see your point", "problem", "risk*", "worr*", "concern*", "client*", "customer*", "too late", "lose", "losing", "lost", "competitor*", "money", "budget", "sales", "promise*", "deadline", "don't agree", "do not agree", "disagree", "don't think", "do not think", "wouldn't", "rather not", "instead", "earlier", "sooner", "february", "january", "too long", "not convinced", "not sure", "what if", "not a good idea" ], "reply": "But rushing it means bugs in front of clients.", "next": "risk" }, { "id": "agree", "any": [ "agree", "makes sense", "good idea", "sounds good", "fine", "okay", "sure", "yes", "yeah", "right", "fair", "more time", "safer", "quality", "no problem", "good plan", "march works", "i think so", "go for it", "great" ], "reply": "@good" } ], "tests": { "on": [ "I see your point, but the risk is losing clients. What if we launch in February? => against", "I agree, March makes sense => agree", "I'm not sure, the client wants it in February => against", "yes, more time is safer => agree", "I don't agree => against", "yes, but the client wants February => against" ], "partly": [ "the launch" ], "off": [ "my cat likes fish" ] } }, { "id": "risk", "jump": true, "task": "Answer the risk of bugs", "hint": "So how could we go early without the bugs?", "model": "That's true. What if we test the main features first?", "options": [ { "id": "idea", "any": [ "test*", "what if", "we could", "how about", "phase*", "part", "first", "smaller", "beta", "pilot", "core", "main", "key", "basic", "step by step", "stages", "two parts", "half", "fix*", "more people", "extra", "qa", "review*", "the risk is", "see your point", "fair point", "true", "understand", "small", "limited", "few clients", "some clients", "feedback", "hire", "overtime" ], "reply": "@fair-enough" } ], "tests": { "on": [ "That's true. What if we test the main features first?", "we could do a small beta with a few clients", "fair point, let's add more testing" ], "partly": [ "the launch date" ], "off": [ "my cat likes fish" ] } }, { "id": "sales", "ahead": false, "task": "Suggest another way", "say": "Sales still want something in February. Any ideas?", "hint": "Could we launch a smaller part first?", "model": "What if we launch the main features in February and the rest in March?", "options": [ { "id": "part", "any": [ "part", "phase*", "first", "smaller", "small", "main", "core", "key", "basic", "beta", "pilot", "demo", "preview", "stage*", "two parts", "half", "some", "mvp", "what if", "we could", "how about", "early access", "the rest", "step by step", "feature*" ], "reply": "I'm not fully convinced, but let's try it." }, { "id": "nothing", "any": [ "nothing", "not possible", "impossible", "wait", "tell them", "explain*", "say no", "no", "can't", "cannot", "march", "talk to", "no idea" ], "reply": "Okay, I'll talk to sales, then." } ], "tests": { "on": [ "What if we launch the main features in February and the rest in March? => part", "we should just tell them it's not possible => nothing", "how about a beta for some clients => part", "let's explain the risk to them => nothing" ], "partly": [ "the launch" ], "off": [ "my cat likes fish" ] } }, { "id": "client", "ahead": false, "task": "Say what to tell the client", "say": "And what do we tell the client?", "hint": "Do we tell them the new plan now, or wait?", "model": "Let's be honest and tell them the new plan this week.", "options": [ { "id": "now", "any": [ "now", "today", "tell them", "honest*", "truth", "explain*", "call*", "email*", "meeting", "soon", "asap", "right away", "new plan", "new date", "the plan", "update them", "this week", "tomorrow", "open", "transparent" ], "reply": "@sounds-good" }, { "id": "wait", "any": [ "wait", "later", "until", "next week", "not yet", "nothing yet", "when we know", "after", "first test", "not now" ], "reply": "@fair-enough" } ], "tests": { "on": [ "Let's be honest and tell them the new plan this week. => now", "let's wait until we know more => wait", "call them today => now", "nothing yet, not now => wait" ], "partly": [ "the testing" ], "off": [ "my cat likes fish" ] } }, { "id": "sum", "ahead": false, "task": "Sum up the plan", "say": "Can you sum up what we agreed?", "hint": "So, what's the plan, and who does what?", "model": "So, to sum up: main features in February, the rest in March.", "options": [ { "id": "sum", "any": [ "sum up", "agreed", "plan", "we'll", "we will", "i'll", "i will", "launch*", "february", "march", "part", "first", "test*", "then", "next", "owner", "responsible", "send", "update*", "team", "everyone", "in short", "basically", "summary", "client*", "sales", "rest", "main", "phase*", "beta" ] } ], "tests": { "on": [ "So, to sum up: main features in February, the rest in March.", "we launch part in February and I'll update the plan", "basically we test first, then launch" ], "partly": [ "good meeting" ], "off": [ "my cat likes fish" ] } } ], "close": "Great. Let's check in on Friday.", "watch": [ { "re": "\\b(?:(?:this|that|it) is|it'?s|that'?s) (?:a )?(?:bad|terrible|stupid|crazy|silly) idea\\b", "better": "I'm not sure that's the best idea", "note": "Agree with part of it first, then give your reason.", "tests": { "yes": [ "I don't agree, this is a bad idea", "that's a stupid idea" ], "no": [ "I see your point, but I'm worried about the timing", "that's a good idea" ] } }, { "re": "\\b(?:i am|i'm) not (really |totally |fully )?agree\\b", "better": "I don't $1agree", "note": "“Agree” is a verb: I don’t agree.", "tests": { "yes": [ "I am not agree", "I'm not really agree with March" ], "no": [ "I don't agree", "I'm not sure I agree" ] } }, { "re": "\\b(?:let's|let us|i will|i'll|i can|can i|i want to|i'd like to|i would like to) make (?:a |the |an )?(?:summary|resume|conclusion)\\b", "better": "So, to sum up", "note": "People say “to sum up” to close a discussion.", "tests": { "yes": [ "let's make a summary", "I will make a summary" ], "no": [ "so, to sum up", "I'll write a summary" ] } } ] } } }